• SBGA - Small Business Growth Alliance

    Cedar

    2017-11-29
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    5 Kat L gets a 5 star for Customer Service
    Verified & Credible

    Kat L gets a 5 star for Customer Service...

    Kat L gets a 5 star for Customer Service

  • SBGA - Small Business Growth Alliance

    Candi

    2017-11-28
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    5 I have to say that almost every time I have an issue or don't understand something Merchant Services Customer Service reps are very friendly & helpful. This last issue I had I spoke with Carter. Carter not only helped me with what I had called about but also help with another issue that I knew nothing about. Over & above, that is great customer service. Thank You Carter.
    Verified & Credible

    I have to say that almost every time I have an issue or don't understand something Merchant Services Customer Service reps are very friendly & helpful...

    I have to say that almost every time I have an issue or don't understand something Merchant Services Customer Service reps are very friendly & helpful. This last issue I had I spoke with Carter. Carter not only helped me with what I had called about but also help with another issue that I knew nothing about. Over & above, that is great customer service. Thank You Carter.

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  • SBGA - Small Business Growth Alliance

    WEST

    2017-11-28
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    5 EDDY V DID A WONDERFUL JOB ANSWERING ALL MY QUESTIONS
    Verified & Credible

    EDDY V DID A WONDERFUL JOB ANSWERING ALL MY QUESTIONS...

    EDDY V DID A WONDERFUL JOB ANSWERING ALL MY QUESTIONS

  • SBGA - Small Business Growth Alliance

    Wei

    2017-11-28
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    5 GOOD SERVICE
    Verified & Credible

    GOOD SERVICE...

    GOOD SERVICE

  • SBGA - Small Business Growth Alliance

    Jerry

    2017-11-27
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    5 Its all good !
    Verified & Credible

    Its all good !...

    Its all good !

  • SBGA - Small Business Growth Alliance

    Jerry

    2017-11-27
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    5 Its all good !
    Verified & Credible

    Its all good !...

    Its all good !

  • SBGA - Small Business Growth Alliance

    Edward

    2017-11-24
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    5 Eddy V was very helpful. He was thorough in his explanations and very courteous
    Verified & Credible

    Eddy V was very helpful. He was thorough in his explanations and very courteous...

    Eddy V was very helpful. He was thorough in his explanations and very courteous

  • SBGA - Small Business Growth Alliance

    linda

    2017-11-22
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    5 friendly and helped me solve my request
    Verified & Credible

    friendly and helped me solve my request...

    friendly and helped me solve my request

  • SBGA - Small Business Growth Alliance

    Ed

    2017-11-22
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    5 I switched from another cc processor to SBGA in July. I struggled for 4 months to get our credit card batches to fund in a reasonable amount of time. i spoke with numerous people to figure out why they were getting hung up. I happened to talk with Kat 10 days ago, and had great results. She was finally able to track down the processing glitch, and now our batches are funded in 1 - 2 days. She even called to follow up and make sure everything was working smoothly. (extra points)
    Verified & Credible

    I switched from another cc processor to SBGA in July. I struggled for 4 months to get our credit card batches to fund in a reasonable amount of time....

    I switched from another cc processor to SBGA in July. I struggled for 4 months to get our credit card batches to fund in a reasonable amount of time. i spoke with numerous people to figure out why they were getting hung up. I happened to talk with Kat 10 days ago, and had great results. She was finally able to track down the processing glitch, and now our batches are funded in 1 - 2 days. She even called to follow up and make sure everything was working smoothly. (extra points)

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  • SBGA - Small Business Growth Alliance

    Sal

    2017-11-22
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    5 The service was prompt and very friendly.
    Verified & Credible

    The service was prompt and very friendly....

    The service was prompt and very friendly.

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