SBGA - Small Business Growth Alliance

Stephanie

2017-12-11

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5 Christina was very thorough and she handled my situation . Quick, kids, easy to talk too and understanding, followed up with a positive resolution to keep her customer happy. I wish there were more like her in customer service

Christina was very thorough and she handled my situation . Quick, kids, easy to talk too and understanding, followed up with a positive resolution to ...

Christina was very thorough and she handled my situation . Quick, kids, easy to talk too and understanding, followed up with a positive resolution to keep her customer happy. I wish there were more like her in customer service

SBGA - Small Business Growth Alliance

Nancy

2017-12-11

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5 Kat L. was very friendly, professional and the tone in her voice was assuring that the issue would be resolved and it was. Thank you Kat.

Kat L. was very friendly, professional and the tone in her voice was assuring that the issue would be resolved and it was. Thank you Kat....

Kat L. was very friendly, professional and the tone in her voice was assuring that the issue would be resolved and it was. Thank you Kat.

SBGA - Small Business Growth Alliance

Diane

2017-12-11

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5 I received professional attention and my questions were answered in a manner that I understood. I felt this call was very productive.

I received professional attention and my questions were answered in a manner that I understood. I felt this call was very productive....

I received professional attention and my questions were answered in a manner that I understood. I felt this call was very productive.

SBGA - Small Business Growth Alliance

Betsy

2017-12-07

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4 First time billing question - I had a question & Eddy listened & responded in a thoughtful, understanding way & was able to clarify the issue to my satisfaction. I only wish that when I originally signed up with First Data / Clover, that it was better explained to me the costs of the lease and the benefits of the Business Bundle package. Thank you.

First time billing question - I had a question & Eddy listened & responded in a thoughtful, understanding way & was able to clarify the issue to my sa...

First time billing question - I had a question & Eddy listened & responded in a thoughtful, understanding way & was able to clarify the issue to my satisfaction. I only wish that when I originally signed up with First Data / Clover, that it was better explained to me the costs of the lease and the benefits of the Business Bundle package. Thank you.

SBGA - Small Business Growth Alliance

Heather

2017-12-07

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5 I’m new to SBGA and frankly a little nervous about change! So far, so good! Everyone has been very helpful and pleasant. Thank you Mark for today’s help. Heather

I’m new to SBGA and frankly a little nervous about change! So far, so good! Everyone has been very helpful and pleasant. Thank you Mark for today’...

I’m new to SBGA and frankly a little nervous about change! So far, so good! Everyone has been very helpful and pleasant. Thank you Mark for today’s help. Heather

SBGA - Small Business Growth Alliance

Sue

2017-12-05

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5 Although I was on hold for approximately 5 minutes before a representative picked up, the service Marc provided was exceptional. He was friendly and courteous.

Although I was on hold for approximately 5 minutes before a representative picked up, the service Marc provided was exceptional. He was friendly and ...

Although I was on hold for approximately 5 minutes before a representative picked up, the service Marc provided was exceptional. He was friendly and courteous.