Jo

2018-01-11

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5

I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other benefits I would receive as part of this fee. Also took the time to answer questions about a sister company. Stayed on the line to make sure I received the e-mails. Outstanding customer service. Thank you. SBGA - Small Business Growth Alliance

I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other ben...

I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other benefits I would receive as part of this fee. Also took the time to answer questions about a sister company. Stayed on the line to make sure I received the e-mails. Outstanding customer service. Thank you.

meghan

2018-01-11

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5

Hi - I needed assistance understanding about the new business platform charges and to get back into my account. Kat L was really helpful & patient with me when i didn't know the information she needed & had to look it up. great experience & super customer service agent SBGA - Small Business Growth Alliance

Hi - I needed assistance understanding about the new business platform charges and to get back into my account. Kat L was really helpful & patient wit...

Hi - I needed assistance understanding about the new business platform charges and to get back into my account. Kat L was really helpful & patient with me when i didn't know the information she needed & had to look it up. great experience & super customer service agent

Mary

2018-01-10

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5

My first experience with calling customer service was great! Our first batch went through last night and the figures did not match what I thought they should be and Isaiah took the time to look at every transaction with me, not losing his patience, until we found the discrepancy. SBGA - Small Business Growth Alliance

My first experience with calling customer service was great! Our first batch went through last night and the figures did not match what I thought the...

My first experience with calling customer service was great! Our first batch went through last night and the figures did not match what I thought they should be and Isaiah took the time to look at every transaction with me, not losing his patience, until we found the discrepancy.