lee

2018-01-17

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2

the agent I spoke too was very professional and was understanding of my concerns. I left merchant services because they partnered up with clover. clover takes at best two business day to fund my money into my account. I reached out several times, but they never resolved this issue. For this reason I left merchant services. SBGA - Small Business Growth Alliance

the agent I spoke too was very professional and was understanding of my concerns. I left merchant services because they partnered up with clover. ...

the agent I spoke too was very professional and was understanding of my concerns. I left merchant services because they partnered up with clover. clover takes at best two business day to fund my money into my account. I reached out several times, but they never resolved this issue. For this reason I left merchant services.

Veronica

2018-01-17

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5

Merchant Services has been fantastic from the best rep, Lisa Gonzales to lowest fees and great customer service when we call for help. I feel fortunate that they found us. SBGA - Small Business Growth Alliance

Merchant Services has been fantastic from the best rep, Lisa Gonzales to lowest fees and great customer service when we call for help. I feel fortun...

Merchant Services has been fantastic from the best rep, Lisa Gonzales to lowest fees and great customer service when we call for help. I feel fortunate that they found us.

Veronica

2018-01-17

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5

Cat L was very helpful in processing request for refund. SBGA - Small Business Growth Alliance

Cat L was very helpful in processing request for refund....

Cat L was very helpful in processing request for refund.

V

2018-01-16

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5

(Last name removed to protect privacy)reat service SBGA - Small Business Growth Alliance

(Last name removed to protect privacy)reat service...

(Last name removed to protect privacy)reat service

judy

2018-01-15

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1

Just had an horrific 4 hour experience on the phone. Now I am just trying to send my terminal back. I cannot wait until I am out of my contract in May! SBGA - Small Business Growth Alliance

Just had an horrific 4 hour experience on the phone. Now I am just trying to send my terminal back. I cannot wait until I am out of my contract in May...

Just had an horrific 4 hour experience on the phone. Now I am just trying to send my terminal back. I cannot wait until I am out of my contract in May!

Michael

2018-01-12

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1

Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on earlier communication promised that $29.95 monthly fee charged for 3 months for supposedly not complying with PCI data was nullified by a supervisor and only one month credited. I have seen this merchants account with more than $6,000 in annual fees go from ok to ridiculous. Merchants sent email offering lower rates but will not budge on automatic monthly and the "one-time" annual charge. I see your competition markedly better. SBGA - Small Business Growth Alliance

Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on ...

Representative Marc was great. SBGA not so great. $134 insurance fee in case of breach and 24.95 monthly encrytption fee is BUNK. Different rep on earlier communication promised that $29.95 monthly fee charged for 3 months for supposedly not complying with PCI data was nullified by a supervisor and only one month credited. I have seen this merchants account with more than $6,000 in annual fees go from ok to ridiculous. Merchants sent email offering lower rates but will not budge on automatic monthly and the "one-time" annual charge. I see your competition markedly better.

Terri

2018-01-12

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5

Very courteous and got my answer quickly. SBGA - Small Business Growth Alliance

Very courteous and got my answer quickly....

Very courteous and got my answer quickly.

Stephani

2018-01-12

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5

So far love working with Javier. He has answered all of my questions. SBGA - Small Business Growth Alliance

So far love working with Javier. He has answered all of my questions....

So far love working with Javier. He has answered all of my questions.