SBGA - Small Business Growth Alliance

Karon

2017-07-27

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4 Your customer service agent Daisy was were professional and helpful.

Your customer service agent Daisy was were professional and helpful....

Your customer service agent Daisy was were professional and helpful.

SBGA - Small Business Growth Alliance

Gizelle

2017-07-27

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5 Received great service.

Received great service....

Received great service.

SBGA - Small Business Growth Alliance

STEVEN

2017-07-26

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5 Your service was outstanding, as always.

Your service was outstanding, as always....

Your service was outstanding, as always.

SBGA - Small Business Growth Alliance

Janice

2017-07-25

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4 The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating. I had erroneously typed in a wrong user name and took many tries to correct that error. By that time I was locked out from doing the PCI form. Will try later today, but not looking forward to that experience. The staff was friendly and gracious each time I called.

The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating. I had erroneously typed in a wrong use...

The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating. I had erroneously typed in a wrong user name and took many tries to correct that error. By that time I was locked out from doing the PCI form. Will try later today, but not looking forward to that experience. The staff was friendly and gracious each time I called.

SBGA - Small Business Growth Alliance

Melinda

2017-07-25

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1 I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said that your company does not give receipts. The best he could do is email me a screen shot of our closing the account. I realize that our bank will show we paid the $500 to close the account, but that is not an acknowledgement of the transaction from your side. I think this is poor practice.

I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said tha...

I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said that your company does not give receipts. The best he could do is email me a screen shot of our closing the account. I realize that our bank will show we paid the $500 to close the account, but that is not an acknowledgement of the transaction from your side. I think this is poor practice.

SBGA - Small Business Growth Alliance

Jeana

2017-07-25

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5 Quick, efficient and resolved my question asap.

Quick, efficient and resolved my question asap....

Quick, efficient and resolved my question asap.

SBGA - Small Business Growth Alliance

Peggy

2017-07-25

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5 Thanks for prompt service with a smile in his voice.

Thanks for prompt service with a smile in his voice....

Thanks for prompt service with a smile in his voice.

SBGA - Small Business Growth Alliance

Theresa

2017-07-24

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4 I was able to get my questions answered quickly.

I was able to get my questions answered quickly....

I was able to get my questions answered quickly.