SBGA - Small Business Growth Alliance

Pamela

2017-08-09

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5 I have always been happy with the customer service they provide. Always resolve my issue and everyone is very professional and polite

I have always been happy with the customer service they provide. Always resolve my issue and everyone is very professional and polite...

I have always been happy with the customer service they provide. Always resolve my issue and everyone is very professional and polite

SBGA - Small Business Growth Alliance

Thomas

2017-08-09

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5 Kat was not only knowledgeable but also exceptionally pleasant on the phone. She also called back promptly as promised with confirmation as agreed, putting my mind at ease. Thank You!

Kat was not only knowledgeable but also exceptionally pleasant on the phone. She also called back promptly as promised with confirmation as agreed, ...

Kat was not only knowledgeable but also exceptionally pleasant on the phone. She also called back promptly as promised with confirmation as agreed, putting my mind at ease. Thank You!

SBGA - Small Business Growth Alliance

Eva Christine

2017-08-08

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5 Daisy did a wonderful job.

Daisy did a wonderful job....

Daisy did a wonderful job.

SBGA - Small Business Growth Alliance

Albert

2017-08-07

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4 Perfect and on the spot service!

Perfect and on the spot service!...

Perfect and on the spot service!

SBGA - Small Business Growth Alliance

Timothy

2017-08-05

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5 Great help!! Thank you!!

Great help!! Thank you!!...

Great help!! Thank you!!

SBGA - Small Business Growth Alliance

Susan

2017-08-04

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5 Contacting and talking with my Clover merchant services was a pleasant surprise. There wasn't an annoying long wait or any difficultly in speaking with them. So far I've been very happy with my Clover CC machine and hope to continue to do so. My customers like it too and frequently comment on how easy it is for them to use and see.

Contacting and talking with my Clover merchant services was a pleasant surprise. There wasn't an annoying long wait or any difficultly in speaking wit...

Contacting and talking with my Clover merchant services was a pleasant surprise. There wasn't an annoying long wait or any difficultly in speaking with them. So far I've been very happy with my Clover CC machine and hope to continue to do so. My customers like it too and frequently comment on how easy it is for them to use and see.

SBGA - Small Business Growth Alliance

B

2017-08-03

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5 The service provided by Sara M. and Juan Navarro was very outstandind and very professional. They both are dedicate employees and serve customers with personal care.

The service provided by Sara M. and Juan Navarro was very outstandind and very professional. They both are dedicate employees and serve customers with...

The service provided by Sara M. and Juan Navarro was very outstandind and very professional. They both are dedicate employees and serve customers with personal care.

SBGA - Small Business Growth Alliance

Gladys

2017-08-03

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2 This PCI Tool Kit Survey that your customers are to complete is poorly designed. Sometimes there is no "yes" or "no" response, it could simply be NA--doesn't apply. I purchase my credit card processing tools from Merchant Services and you're asking me the customer the technical questions on how the application works with our network. Ex: I purchased from you, CHARGE ANYWHERE, and the PCI Tool indicates they are in compliance. When I put in Merchant Services for JVC Bookstore, can't find anything to indicate whether your application is in compliance, with encryption... etc. This call I tried to split the two applications, same company, so survey results would not be grouped into one TASK required at the end. Can't do it unless I change company name. Frustrating, to say the least.

This PCI Tool Kit Survey that your customers are to complete is poorly designed. Sometimes there is no "yes" or "no" response, it could simply be NA-...

This PCI Tool Kit Survey that your customers are to complete is poorly designed. Sometimes there is no "yes" or "no" response, it could simply be NA--doesn't apply. I purchase my credit card processing tools from Merchant Services and you're asking me the customer the technical questions on how the application works with our network. Ex: I purchased from you, CHARGE ANYWHERE, and the PCI Tool indicates they are in compliance. When I put in Merchant Services for JVC Bookstore, can't find anything to indicate whether your application is in compliance, with encryption... etc. This call I tried to split the two applications, same company, so survey results would not be grouped into one TASK required at the end. Can't do it unless I change company name. Frustrating, to say the least.