SBGA - Small Business Growth Alliance

Lesia

2017-11-15

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4 Eddie, was very helpful and pleasant. He made my experience with the customer service very good.

Eddie, was very helpful and pleasant. He made my experience with the customer service very good....

Eddie, was very helpful and pleasant. He made my experience with the customer service very good.

SBGA - Small Business Growth Alliance

Kris

2017-11-15

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2 I am a new customer and so nothing has gone as promised. Hope things improve. The customer service representative was very honest and stated that he needed to get help from his supervisor and asked if I minded holding. I found this the first honest thing to happen so far.

I am a new customer and so nothing has gone as promised. Hope things improve. The customer service representative was very honest and stated that he...

I am a new customer and so nothing has gone as promised. Hope things improve. The customer service representative was very honest and stated that he needed to get help from his supervisor and asked if I minded holding. I found this the first honest thing to happen so far.

SBGA - Small Business Growth Alliance

james

2017-11-14

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1 dissatisfied.

dissatisfied....

dissatisfied.

SBGA - Small Business Growth Alliance

Chris

2017-11-10

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5 I called with simple, stupid question. Person on phone was very helpful despite the simplicity and stupidity of my inquiry. And I'm submitting this without actually reading the terms of use. Thanks!

I called with simple, stupid question. Person on phone was very helpful despite the simplicity and stupidity of my inquiry. And I'm submitting this wi...

I called with simple, stupid question. Person on phone was very helpful despite the simplicity and stupidity of my inquiry. And I'm submitting this without actually reading the terms of use. Thanks!

SBGA - Small Business Growth Alliance

Diana

2017-11-10

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4 A special thanks to TiffinyT for helping me fix an on going problem. It was greatly appreciated.

A special thanks to TiffinyT for helping me fix an on going problem. It was greatly appreciated....

A special thanks to TiffinyT for helping me fix an on going problem. It was greatly appreciated.

SBGA - Small Business Growth Alliance

Kelsey

2017-11-09

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2 We called in for a replacement key pad, receive the replacement, called the number and followed the options on the paper that came in the box with the replacement keypad 8-10 times and never got a hold of anyone. Finally, I called a different Tech number I had from the past and got a hold of Winona who was very helpful and nice but she informed me that the replacement we received was not updated and that we would need ANOTHER replacement to replace our replacement. After being transferred and being on hold for FIFTY MINUTES, we finally got the terminal working and are waiting on our second replacement key pad.

We called in for a replacement key pad, receive the replacement, called the number and followed the options on the paper that came in the box with the...

We called in for a replacement key pad, receive the replacement, called the number and followed the options on the paper that came in the box with the replacement keypad 8-10 times and never got a hold of anyone. Finally, I called a different Tech number I had from the past and got a hold of Winona who was very helpful and nice but she informed me that the replacement we received was not updated and that we would need ANOTHER replacement to replace our replacement. After being transferred and being on hold for FIFTY MINUTES, we finally got the terminal working and are waiting on our second replacement key pad.