SBGA - Small Business Growth Alliance

Jo

2018-01-11

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5 I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other benefits I would receive as part of this fee. Also took the time to answer questions about a sister company. Stayed on the line to make sure I received the e-mails. Outstanding customer service. Thank you.

I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other ben...

I called in reference to the new SBGA fee. Isaiah answered my questions, was professional, and took the time to make sure I understood what other benefits I would receive as part of this fee. Also took the time to answer questions about a sister company. Stayed on the line to make sure I received the e-mails. Outstanding customer service. Thank you.

SBGA - Small Business Growth Alliance

meghan

2018-01-11

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5 Hi - I needed assistance understanding about the new business platform charges and to get back into my account. Kat L was really helpful & patient with me when i didn't know the information she needed & had to look it up. great experience & super customer service agent

Hi - I needed assistance understanding about the new business platform charges and to get back into my account. Kat L was really helpful & patient wit...

Hi - I needed assistance understanding about the new business platform charges and to get back into my account. Kat L was really helpful & patient with me when i didn't know the information she needed & had to look it up. great experience & super customer service agent

SBGA - Small Business Growth Alliance

Mary

2018-01-10

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5 My first experience with calling customer service was great! Our first batch went through last night and the figures did not match what I thought they should be and Isaiah took the time to look at every transaction with me, not losing his patience, until we found the discrepancy.

My first experience with calling customer service was great! Our first batch went through last night and the figures did not match what I thought the...

My first experience with calling customer service was great! Our first batch went through last night and the figures did not match what I thought they should be and Isaiah took the time to look at every transaction with me, not losing his patience, until we found the discrepancy.

SBGA - Small Business Growth Alliance

Kenneth

2018-01-09

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5 I don't know about rating the SBGA, overall because there have been a few bumps in the road in our relationship but I will say that Valerie was 'top o' the trees in helping me address my difficulties.

I don't know about rating the SBGA, overall because there have been a few bumps in the road in our relationship but I will say that Valerie was 'top o...

I don't know about rating the SBGA, overall because there have been a few bumps in the road in our relationship but I will say that Valerie was 'top o' the trees in helping me address my difficulties.

SBGA - Small Business Growth Alliance

Nicole

2018-01-09

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5 The customer service ladies I spoke with were all nice and courteous! They helped me out with and answered all my questions.

The customer service ladies I spoke with were all nice and courteous! They helped me out with and answered all my questions....

The customer service ladies I spoke with were all nice and courteous! They helped me out with and answered all my questions.

SBGA - Small Business Growth Alliance

Ramie

2018-01-08

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5 I am satisfied with customer support and service.

I am satisfied with customer support and service....

I am satisfied with customer support and service.

SBGA - Small Business Growth Alliance

jeanette

2018-01-05

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5 I am not a very technicalnperson but the customer service rep was patient..efficient..and knowledgeable. He had my problem fixed in a very timely manner so I did not need to be on the phone for long. If I could give him a star rating it would be a 10. Thank you for hiring intelligent people who know your product.

I am not a very technicalnperson but the customer service rep was patient..efficient..and knowledgeable. He had my problem fixed in a very timely man...

I am not a very technicalnperson but the customer service rep was patient..efficient..and knowledgeable. He had my problem fixed in a very timely manner so I did not need to be on the phone for long. If I could give him a star rating it would be a 10. Thank you for hiring intelligent people who know your product.