Reviews Management

SBGA - Small Business Growth Alliance
Steven
2018-07-06
5 The service rep was sensitive to all of my needs and very informative. Thank You
The service rep was sensitive to all of my needs and very informative. Thank You...

The service rep was sensitive to all of my needs and very informative. Thank You

SBGA - Small Business Growth Alliance
Robert
2018-07-06
5 very knowledgable and professional support
very knowledgable and professional support...

very knowledgable and professional support

SBGA - Small Business Growth Alliance
Nelly
2018-07-06
5 knowledgable
knowledgable...

knowledgable

SBGA - Small Business Growth Alliance
Laurie
2018-07-06
5 Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if we could find a resolution. Appreciated all of her efforts since it literally took several calls over a few hours. Resolved.
Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if ...

Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if we could find a resolution. Appreciated all of her efforts since it literally took several calls over a few hours. Resolved.

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SBGA - Small Business Growth Alliance
JAMES
2018-07-05
5 Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They were friendly and professional.
Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They...

Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They were friendly and professional.

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SBGA - Small Business Growth Alliance
Trudy
2018-07-05
4 Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but Deborah called & made sure that everything was completely fixed before she hung up!!! GREAT CUSTOMER SERVICE EMPLOYEE!!!
Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but ...

Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but Deborah called & made sure that everything was completely fixed before she hung up!!! GREAT CUSTOMER SERVICE EMPLOYEE!!!

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SBGA - Small Business Growth Alliance
Mikhaila
2018-07-05
5 I'm very pleased with the customer service I received today.
I'm very pleased with the customer service I received today....

I'm very pleased with the customer service I received today.

SBGA - Small Business Growth Alliance
Will
2018-07-05
5 The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ.
The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ....

The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ.

SBGA - Small Business Growth Alliance
Nelly
2018-07-05
5 very pleasant
very pleasant...

very pleasant

SBGA - Small Business Growth Alliance
Tom
2018-07-05
5 Kimberley was helpful and called me back when she said she would
Kimberley was helpful and called me back when she said she would...

Kimberley was helpful and called me back when she said she would