• SBGA - Small Business Growth Alliance

    Nicole

    2018-07-17
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    5 With any question or problem to be solved the staff employees are so helpful. Our office personnel appreciate the assists that have been given to us. We are relatively new to SBGA and Clover Mini. Your website is full of information and most problem troubleshooting may be resolved by reading the Website help. Today's issue was a technical issue with the system on your end but still able to obtain needed information. Thank you and the staff at SBGA
    Verified & Credible

    With any question or problem to be solved the staff employees are so helpful. Our office personnel appreciate the assists that have been given to us....

    With any question or problem to be solved the staff employees are so helpful. Our office personnel appreciate the assists that have been given to us. We are relatively new to SBGA and Clover Mini. Your website is full of information and most problem troubleshooting may be resolved by reading the Website help. Today's issue was a technical issue with the system on your end but still able to obtain needed information. Thank you and the staff at SBGA

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  • SBGA - Small Business Growth Alliance

    Kelly

    2018-07-17
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    3 While trying to confirm which bank account a purchase from a clover mini app comes from (we wanted to purchase paper), I was put on hold several times and transferred to new representatives. I was assured that the new representatives could help me yet that was not the case. Information could not be found and I was asked to provide a credit card. When I asked what company I was working with, I was told it was a 3rd party vendor. No company name was given. Therefore we decided to take our purchase of paper elsewhere. I wasted over an hour on the phone trying to get a simple question answered. This was extremely frustrating.
    Verified & Credible

    While trying to confirm which bank account a purchase from a clover mini app comes from (we wanted to purchase paper), I was put on hold several times...

    While trying to confirm which bank account a purchase from a clover mini app comes from (we wanted to purchase paper), I was put on hold several times and transferred to new representatives. I was assured that the new representatives could help me yet that was not the case. Information could not be found and I was asked to provide a credit card. When I asked what company I was working with, I was told it was a 3rd party vendor. No company name was given. Therefore we decided to take our purchase of paper elsewhere. I wasted over an hour on the phone trying to get a simple question answered. This was extremely frustrating.

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  • SBGA - Small Business Growth Alliance

    Annette

    2018-07-17
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    4 Debbie was friendly and efficient, helped me quickly.
    Verified & Credible

    Debbie was friendly and efficient, helped me quickly....

    Debbie was friendly and efficient, helped me quickly.

  • SBGA - Small Business Growth Alliance

    Shannon

    2018-07-17
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    2 I was not able to get our issue resolved. Our credit card printer isn't working.
    Verified & Credible

    I was not able to get our issue resolved. Our credit card printer isn't working....

    I was not able to get our issue resolved. Our credit card printer isn't working.

  • SBGA - Small Business Growth Alliance

    Joseph

    2018-07-16
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    5 My inquiry with Shawny today was handled with a very professional and courteous manner. She was able to provide a very simple and thorough answer to my questions. Shawny was such a pleasure to talk to.
    Verified & Credible

    My inquiry with Shawny today was handled with a very professional and courteous manner. She was able to provide a very simple and thorough answer to m...

    My inquiry with Shawny today was handled with a very professional and courteous manner. She was able to provide a very simple and thorough answer to my questions. Shawny was such a pleasure to talk to.

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  • SBGA - Small Business Growth Alliance

    Tom

    2018-07-16
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    5 Sara answered the phone when I called to talk with Kelli. She had Kelli to call me.
    Verified & Credible

    Sara answered the phone when I called to talk with Kelli. She had Kelli to call me....

    Sara answered the phone when I called to talk with Kelli. She had Kelli to call me.

  • SBGA - Small Business Growth Alliance

    Tom

    2018-07-16
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    5 Kelli did everything possible to help me. The problem was at my bank.
    Verified & Credible

    Kelli did everything possible to help me. The problem was at my bank....

    Kelli did everything possible to help me. The problem was at my bank.

  • SBGA - Small Business Growth Alliance

    MICHELLE

    2018-07-16
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    5 Sara was very nice and helpful. Sent me what I needed. Thank you.
    Verified & Credible

    Sara was very nice and helpful. Sent me what I needed. Thank you....

    Sara was very nice and helpful. Sent me what I needed. Thank you.

  • SBGA - Small Business Growth Alliance

    Donna

    2018-07-14
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    5 Valerie V. was very helpful since I am new to your company. She was very patient and caring.
    Verified & Credible

    Valerie V. was very helpful since I am new to your company. She was very patient and caring....

    Valerie V. was very helpful since I am new to your company. She was very patient and caring.

  • SBGA - Small Business Growth Alliance

    Arthur

    2018-07-13
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    5 Friendly, helpful and knowledgable.
    Verified & Credible

    Friendly, helpful and knowledgable....

    Friendly, helpful and knowledgable.

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