Ryan

2023-01-24

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1

There was no one who could assist me and I was bounced from automated service to automated service. SBGA - Small Business Growth Alliance

There was no one who could assist me and I was bounced from automated service to automated service....

There was no one who could assist me and I was bounced from automated service to automated service.

Dana

2023-01-23

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5

Christian is very helpful every time I call. SBGA - Small Business Growth Alliance

Christian is very helpful every time I call....

Christian is very helpful every time I call.

JANE

2023-01-20

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5

very helpful and professional SBGA - Small Business Growth Alliance

very helpful and professional...

very helpful and professional

Nab

2023-01-19

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1

The person I spoke with she used F…words that sounds heard clearly. SBGA - Small Business Growth Alliance

The person I spoke with she used F…words that sounds heard clearly....

The person I spoke with she used F…words that sounds heard clearly.

Latoya

2023-01-19

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1

I am not happy with my service. My digital gift card function often doesn't work but shows I sold one without issuing it to the customer. I've called numerous times and have been unsuccessful resolving this problem. I also ordered physical gift cards which I never received but was charged, every time I speak with a representative the tell me I should have them within a day or two which isn't true. I also wanted switched banks and it was a hassle. I needed a letter from my bank, had to sign DocuSign and my money was held up which stopped me from buying supplies to run my business. SBGA - Small Business Growth Alliance

I am not happy with my service. My digital gift card function often doesn't work but shows I sold one without issuing it to the customer. I've called ...

I am not happy with my service. My digital gift card function often doesn't work but shows I sold one without issuing it to the customer. I've called numerous times and have been unsuccessful resolving this problem. I also ordered physical gift cards which I never received but was charged, every time I speak with a representative the tell me I should have them within a day or two which isn't true. I also wanted switched banks and it was a hassle. I needed a letter from my bank, had to sign DocuSign and my money was held up which stopped me from buying supplies to run my business.

Lee

2023-01-19

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5

Excellent customer service experience. Thanks Kat L SBGA - Small Business Growth Alliance

Excellent customer service experience. Thanks Kat L...

Excellent customer service experience. Thanks Kat L

Natalie

2023-01-18

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5

PCI compliance customers service was very helpful, professional and efficient Thank you. SBGA - Small Business Growth Alliance

PCI compliance customers service was very helpful, professional and efficient Thank you....

PCI compliance customers service was very helpful, professional and efficient Thank you.

Claire

2023-01-17

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5

Debbie is knowledgeable, kind and efficient. I appreciate her help! SBGA - Small Business Growth Alliance

Debbie is knowledgeable, kind and efficient. I appreciate her help!...

Debbie is knowledgeable, kind and efficient. I appreciate her help!

Melanie

2023-01-17

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1

From the start there was either a bad connection on the other end or the rep was preoccupied. She got all of my information incorrect several times and didn't understand anything I was saying. The issue has not yet been resolved. and SBGA - Small Business Growth Alliance

From the start there was either a bad connection on the other end or the rep was preoccupied. She got all of my information incorrect several times an...

From the start there was either a bad connection on the other end or the rep was preoccupied. She got all of my information incorrect several times and didn't understand anything I was saying. The issue has not yet been resolved. and

Stephen

2023-01-17

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5

Michael checked my case and said a person would call me concerning my account. Am waiting. SBGA - Small Business Growth Alliance

Michael checked my case and said a person would call me concerning my account. Am waiting....

Michael checked my case and said a person would call me concerning my account. Am waiting.