McKenzie

2023-02-16

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5

Ben B was super helpful and helped get me the needed information and documents I needed. SBGA - Small Business Growth Alliance

Ben B was super helpful and helped get me the needed information and documents I needed....

Ben B was super helpful and helped get me the needed information and documents I needed.

Tammy

2023-02-16

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5

So very helpful SBGA - Small Business Growth Alliance

So very helpful...

So very helpful

SCHUTTE

2023-02-16

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5

The representative I talked to was very courteous and helpful. SBGA - Small Business Growth Alliance

The representative I talked to was very courteous and helpful....

The representative I talked to was very courteous and helpful.

Kelli

2023-02-15

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5

Helpful as always! SBGA - Small Business Growth Alliance

Helpful as always!...

Helpful as always!

Barbara

2023-02-14

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5

Excellent and quick service. SBGA - Small Business Growth Alliance

Excellent and quick service....

Excellent and quick service.

Meda

2023-02-13

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2

I started processing sales this past Saturday with the new clover terminals with SBGA payment processing. Albert has been helpful in setting up my system, and either him or two other people called everyday until I started processing sales on Saturday. He told me to call customer services with any questions I may have once I start processing. I called several times today to the number he provided and selected Ext. 1 for customer support, but no one answered, and I was unable to leave a message. So, I called again and hit for an operator. I was then connected to someone that was very short on the phone and appeared too busy to help answer my questions. He then told me that I needed to speak to customer service since he already had two other merchant applications that were on hold. I tried again to reach customer service with no success. I still have questions that were not answered, and it appears that now that I have actually started processing sales with your company I am no longer valued as a customer. SBGA - Small Business Growth Alliance

I started processing sales this past Saturday with the new clover terminals with SBGA payment processing. Albert has been helpful in setting up my sy...

I started processing sales this past Saturday with the new clover terminals with SBGA payment processing. Albert has been helpful in setting up my system, and either him or two other people called everyday until I started processing sales on Saturday. He told me to call customer services with any questions I may have once I start processing. I called several times today to the number he provided and selected Ext. 1 for customer support, but no one answered, and I was unable to leave a message. So, I called again and hit for an operator. I was then connected to someone that was very short on the phone and appeared too busy to help answer my questions. He then told me that I needed to speak to customer service since he already had two other merchant applications that were on hold. I tried again to reach customer service with no success. I still have questions that were not answered, and it appears that now that I have actually started processing sales with your company I am no longer valued as a customer.

Jonathan

2023-02-07

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1

Representative on phone call was nice and professional. I am just disapoint of the company because they offer me a better service than what I previously have. Less fees, Save money was their words. I am currently paying more money now than what I used to. SBGA - Small Business Growth Alliance

Representative on phone call was nice and professional. I am just disapoint of the company because they offer me a better service than what I previous...

Representative on phone call was nice and professional. I am just disapoint of the company because they offer me a better service than what I previously have. Less fees, Save money was their words. I am currently paying more money now than what I used to.

SAAD

2023-02-07

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5

CUSTOMER SERVICE BY Taylor out standing she is very patient and helpful SBGA - Small Business Growth Alliance

CUSTOMER SERVICE BY Taylor out standing she is very patient and helpful...

CUSTOMER SERVICE BY Taylor out standing she is very patient and helpful

Roberta

2023-02-07

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5

Called Customer Service and spoke to Kat. She was very professional and was very helpful. SBGA - Small Business Growth Alliance

Called Customer Service and spoke to Kat. She was very professional and was very helpful....

Called Customer Service and spoke to Kat. She was very professional and was very helpful.

Mindy

2023-02-03

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5

Very nice staff and resolved problem in record time. SBGA - Small Business Growth Alliance

Very nice staff and resolved problem in record time....

Very nice staff and resolved problem in record time.