Customer service was very helpful and stayed on the line with me until it was verified that my login was successful.SBGA - Small Business Growth Alliance
Customer service was very helpful and stayed on the line with me until it was verified that my login was successful....
Customer service was very helpful and stayed on the line with me until it was verified that my login was successful.
Great service and very knowledgeable, he went above and beyond by e-mailing me copies of the documents for my records.SBGA - Small Business Growth Alliance
Great service and very knowledgeable, he went above and beyond by e-mailing me copies of the documents for my records....
Great service and very knowledgeable, he went above and beyond by e-mailing me copies of the documents for my records.
The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating.
I had erroneously typed in a wrong user name and took many tries to correct that error. By that time I was
locked out from doing the PCI form. Will try later today, but not looking forward to that experience. The staff
was friendly and gracious each time I called.SBGA - Small Business Growth Alliance
The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating.
I had erroneously typed in a wrong use...
The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating.
I had erroneously typed in a wrong user name and took many tries to correct that error. By that time I was
locked out from doing the PCI form. Will try later today, but not looking forward to that experience. The staff
was friendly and gracious each time I called.
I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said that your company does not give receipts. The best he could do is email me a screen shot of our closing the account. I realize that our bank will show we paid the $500 to close the account, but that is not an acknowledgement of the transaction from your side. I think this is poor practice.SBGA - Small Business Growth Alliance
I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said tha...
I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said that your company does not give receipts. The best he could do is email me a screen shot of our closing the account. I realize that our bank will show we paid the $500 to close the account, but that is not an acknowledgement of the transaction from your side. I think this is poor practice.
