Our statement did not match up with our receipts and Joanna G helped me figure out why, and she was very attentive and quick with an answer!SBGA - Small Business Growth Alliance
Our statement did not match up with our receipts and Joanna G helped me figure out why, and she was very attentive and quick with an answer!...
Our statement did not match up with our receipts and Joanna G helped me figure out why, and she was very attentive and quick with an answer!
Valerie was very professional and very helpful in trying to assist us, to solve an issue we had.
Thank you ValerieSBGA - Small Business Growth Alliance
Valerie was very professional and very helpful in trying to assist us, to solve an issue we had.
Thank you Valerie...
Valerie was very professional and very helpful in trying to assist us, to solve an issue we had.
Thank you Valerie
Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was able to enroll and get on to the interface, clicking on the Dispute Manager link just took me right back to the same page. I spoke with Kimberly with SBGA today, and rather than simply doing whatever needed to be done to get it to work, I had to start all over again. And yet, after I finally jumped through all of the hoops necessary to change passwords and such, the same thing happens; click on the Dispute Manager link, and get taken back to the same page. But I'll bet we'll be charged for the service, right?SBGA - Small Business Growth Alliance
Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was abl...
Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was able to enroll and get on to the interface, clicking on the Dispute Manager link just took me right back to the same page. I spoke with Kimberly with SBGA today, and rather than simply doing whatever needed to be done to get it to work, I had to start all over again. And yet, after I finally jumped through all of the hoops necessary to change passwords and such, the same thing happens; click on the Dispute Manager link, and get taken back to the same page. But I'll bet we'll be charged for the service, right?
I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You.SBGA - Small Business Growth Alliance
I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new...
I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You.
Hello! I just gave a testimonial about Kimberly R. in customer service. I would like to clarify that I would rate Kimberly 5 stars but I would rate the company as a whole with only 4 stars. Kimberly's customer service deserves beyond a 5 star rating!!!!SBGA - Small Business Growth Alliance
Hello! I just gave a testimonial about Kimberly R. in customer service. I would like to clarify that I would rate Kimberly 5 stars but I would rate t...
Hello! I just gave a testimonial about Kimberly R. in customer service. I would like to clarify that I would rate Kimberly 5 stars but I would rate the company as a whole with only 4 stars. Kimberly's customer service deserves beyond a 5 star rating!!!!
Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional manner.
I so appreciate the customer service that she provides. Thank You Kimberly!!!!SBGA - Small Business Growth Alliance
Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional mann...
Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional manner.
I so appreciate the customer service that she provides. Thank You Kimberly!!!!
Thank you so much to : Kat L at customer service I was having hard time but with the help I got from a customer service specialist. Kat L I was able to solve The issue after she help me step-by-step. Very professionalSBGA - Small Business Growth Alliance
Thank you so much to : Kat L at customer service ...
Thank you so much to : Kat L at customer service I was having hard time but with the help I got from a customer service specialist. Kat L I was able to solve The issue after she help me step-by-step. Very professional
