Christine

2018-05-08

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4

The person I spoke with was very courteous and informative. She was able to answer my questions completely and immediately which displays a thorough knowledge of your product. I was unable to give you 5 stars because the company failed to inform me of a change to my account which was what caused the phone call in the first place. SBGA - Small Business Growth Alliance

The person I spoke with was very courteous and informative. She was able to answer my questions completely and immediately which displays a thorough ...

The person I spoke with was very courteous and informative. She was able to answer my questions completely and immediately which displays a thorough knowledge of your product. I was unable to give you 5 stars because the company failed to inform me of a change to my account which was what caused the phone call in the first place.

Adam

2018-05-07

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5

Shawny provided me with GREAT customer service!! Very refreshing. Answered all my questions, and went above and beyond. SBGA - Small Business Growth Alliance

Shawny provided me with GREAT customer service!! Very refreshing. Answered all my questions, and went above and beyond....

Shawny provided me with GREAT customer service!! Very refreshing. Answered all my questions, and went above and beyond.

Mary

2018-05-07

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5

Tiffany was so kind and helpful!!! SBGA - Small Business Growth Alliance

Tiffany was so kind and helpful!!!...

Tiffany was so kind and helpful!!!

Akbar

2018-05-07

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4

very helpfull SBGA - Small Business Growth Alliance

very helpfull...

very helpfull

vivian

2018-05-06

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3

I don't have one, every time I call it is frustrating. I would like one point of contact and wish everything was explained in great detail before I made this commitment. SBGA - Small Business Growth Alliance

I don't have one, every time I call it is frustrating. I would like one point of contact and wish everything was explained in great detail before I ma...

I don't have one, every time I call it is frustrating. I would like one point of contact and wish everything was explained in great detail before I made this commitment.

Debbie

2018-05-04

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5

Shawny M. was VERY helpful when I called. She was able to answer all my questions and help resolve my issue. She was polite and patient, walking me through the process step by step. I wish all customer service reps were as nice and knowledgeable as she is. SBGA - Small Business Growth Alliance

Shawny M. was VERY helpful when I called. She was able to answer all my questions and help resolve my issue. She was polite and patient, walking me ...

Shawny M. was VERY helpful when I called. She was able to answer all my questions and help resolve my issue. She was polite and patient, walking me through the process step by step. I wish all customer service reps were as nice and knowledgeable as she is.

Shannon

2018-05-04

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5

I have had issues with tech support and they say they will have someone to call back and it has never happened, so when Kat said she would call me back I was prepared for a very long wait, but was pleasantly surprised. She called back and assure me that the money would into the account today on 5/4/2018. I have not had time to check, but I am sure she will see that is done. If you had more that do what they say, it would be great. Therefore Kat moved to the top and the only one at the top of my list. She deserves a high five! SBGA - Small Business Growth Alliance

I have had issues with tech support and they say they will have someone to call back and it has never happened, so when Kat said she would call me bac...

I have had issues with tech support and they say they will have someone to call back and it has never happened, so when Kat said she would call me back I was prepared for a very long wait, but was pleasantly surprised. She called back and assure me that the money would into the account today on 5/4/2018. I have not had time to check, but I am sure she will see that is done. If you had more that do what they say, it would be great. Therefore Kat moved to the top and the only one at the top of my list. She deserves a high five!

Melodee

2018-05-03

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5

Even though instruction was very long, Shawnee walked me through everything very patiently. No way could I have done all this by myself. She gets an "A". SBGA - Small Business Growth Alliance

Even though instruction was very long, Shawnee walked me through everything very patiently. No way could I have done all this by myself. She gets an "...

Even though instruction was very long, Shawnee walked me through everything very patiently. No way could I have done all this by myself. She gets an "A".

Yvonne

2018-05-03

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4

very helpful and thorough SBGA - Small Business Growth Alliance

very helpful and thorough...

very helpful and thorough

Betsy

2018-05-03

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5

Called in with a problem logging on and Shauny went out of her way to help me. It was fixed on the first try. Amazing! SBGA - Small Business Growth Alliance

Called in with a problem logging on and Shauny went out of her way to help me. It was fixed on the first try. Amazing!...

Called in with a problem logging on and Shauny went out of her way to help me. It was fixed on the first try. Amazing!