SBGA - Small Business Growth Alliance

Angie

2023-04-25

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4 good to call me back with card information.

good to call me back with card information....

good to call me back with card information.

SBGA - Small Business Growth Alliance

Carolyn

2023-04-25

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3 The lady I spoke with was very helpful and courteous.She worked to find the answer to my questions, however I still have not received the batch reports she indicated she has sent while we were speaking.

The lady I spoke with was very helpful and courteous.She worked to find the answer to my questions, however I still have not received the batch report...

The lady I spoke with was very helpful and courteous.She worked to find the answer to my questions, however I still have not received the batch reports she indicated she has sent while we were speaking.

SBGA - Small Business Growth Alliance

Brette

2023-04-24

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4 Chat was not helpful at all on line so I am glad I called and spoke with Andrew. I'll be looking for the paperwork I need to fill out. Wish there was an easier way to do a partial refund for a client than this, but the service was patient and helpful once I spoke with Andrew.

Chat was not helpful at all on line so I am glad I called and spoke with Andrew. I'll be looking for the paperwork I need to fill out. Wish there was ...

Chat was not helpful at all on line so I am glad I called and spoke with Andrew. I'll be looking for the paperwork I need to fill out. Wish there was an easier way to do a partial refund for a client than this, but the service was patient and helpful once I spoke with Andrew.

SBGA - Small Business Growth Alliance

Darin

2023-04-22

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4 Marisa was ultimately helpful in resolving my issue. It was helpful that she was able to access our device and see what I was seeing, instead of asking a bunch of annoying questions. My issue has been resolved.

Marisa was ultimately helpful in resolving my issue. It was helpful that she was able to access our device and see what I was seeing, instead of aski...

Marisa was ultimately helpful in resolving my issue. It was helpful that she was able to access our device and see what I was seeing, instead of asking a bunch of annoying questions. My issue has been resolved.

SBGA - Small Business Growth Alliance

Rupal

2023-04-20

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5 I do not remember name of the associate who helped me today, but he was very helpful and ready to help me before transferring call to KIM PETER. He answer my question and i did not have to get transferred and talk to any one else.

I do not remember name of the associate who helped me today, but he was very helpful and ready to help me before transferring call to KIM PETER. He an...

I do not remember name of the associate who helped me today, but he was very helpful and ready to help me before transferring call to KIM PETER. He answer my question and i did not have to get transferred and talk to any one else.

SBGA - Small Business Growth Alliance

Alejandra

2023-04-20

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5 He was very helpful and know about the problem, he fixed very fast.

He was very helpful and know about the problem, he fixed very fast....

He was very helpful and know about the problem, he fixed very fast.

SBGA - Small Business Growth Alliance

Lenea

2023-04-18

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1 If the option for the zero stars was available that would have been your score. For 2 years I have been charged over 958 over 2 1 min surveys I never knew existed. You just lost a customer of 3 plus years as well as all the clients of mine who own business's as well I had switch to you. Thanks for your horrible customer service not only by staff but your management.

If the option for the zero stars was available that would have been your score. For 2 years I have been charged over 958 over 2 1 min surveys I never ...

If the option for the zero stars was available that would have been your score. For 2 years I have been charged over 958 over 2 1 min surveys I never knew existed. You just lost a customer of 3 plus years as well as all the clients of mine who own business's as well I had switch to you. Thanks for your horrible customer service not only by staff but your management.

SBGA - Small Business Growth Alliance

Allen

2023-04-18

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5 Michael was professional , and knowledgeable

Michael was professional , and knowledgeable...

Michael was professional , and knowledgeable

SBGA - Small Business Growth Alliance

john

2023-04-17

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5 Agent was super efficient...thnaks

Agent was super efficient...thnaks...

Agent was super efficient...thnaks

SBGA - Small Business Growth Alliance

Mary

2023-04-17

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5 Very nice to work with and so helpful.

Very nice to work with and so helpful....

Very nice to work with and so helpful.