SBGA - Small Business Growth Alliance

Eric

2015-08-20

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5 Mark M was fantastic in helping me understand some of the dynamics of my account, and I believe he applied exemplary customer service. My concerns were addressed, and my position now is much better than when I first called - well done!!

Mark M was fantastic in helping me understand some of the dynamics of my account, and I believe he applied exemplary customer service. My concerns we...

Mark M was fantastic in helping me understand some of the dynamics of my account, and I believe he applied exemplary customer service. My concerns were addressed, and my position now is much better than when I first called - well done!!

SBGA - Small Business Growth Alliance

Lawrence

2015-08-20

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4 Setup went very well. The setup people were very helpful. I was told to make a telephone welcome call. That was not good. I was put on hold for about 20 minutes. The girl I talked to didn't seem to know what I was calling for.

Setup went very well. The setup people were very helpful. I was told to make a telephone welcome call. That was not good. I was put on hold for ab...

Setup went very well. The setup people were very helpful. I was told to make a telephone welcome call. That was not good. I was put on hold for about 20 minutes. The girl I talked to didn't seem to know what I was calling for.

SBGA - Small Business Growth Alliance

Gretchen

2015-08-20

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5 Phone representatives are always nice and helpful.

Phone representatives are always nice and helpful....

Phone representatives are always nice and helpful.

SBGA - Small Business Growth Alliance

Thomas

2015-08-20

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5 Installation went smoothly. Customer Service Representative was friendly and helpful.

Installation went smoothly. Customer Service Representative was friendly and helpful....

Installation went smoothly. Customer Service Representative was friendly and helpful.

SBGA - Small Business Growth Alliance

Alyssa

2015-08-20

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5 Josh and Tim were great during the entire experience. Once we received all the equipment, it was an easy and smooth set up. Our new terminal is working great! Thank you for all the help!

Josh and Tim were great during the entire experience. Once we received all the equipment, it was an easy and smooth set up. Our new terminal is workin...

Josh and Tim were great during the entire experience. Once we received all the equipment, it was an easy and smooth set up. Our new terminal is working great! Thank you for all the help!

SBGA - Small Business Growth Alliance

Jill

2015-08-19

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5 Just had the clover installed, accessibility great, easy to use even if you're not computer illiterate. Thanks for the wonderful, caring and friendly service.

Just had the clover installed, accessibility great, easy to use even if you're not computer illiterate. Thanks for the wonderful, caring and friendly ...

Just had the clover installed, accessibility great, easy to use even if you're not computer illiterate. Thanks for the wonderful, caring and friendly service.

SBGA - Small Business Growth Alliance

Jeffrey

2015-08-18

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5 Quick, pleasant & thorough telecon to get up & running.

Quick, pleasant & thorough telecon to get up & running....

Quick, pleasant & thorough telecon to get up & running.

SBGA - Small Business Growth Alliance

Carol

2015-08-17

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5 Kat was very helpful and resolved my problem efficiently and pleasantly. After completing her service to me she transferred me to Stephanie in tech support and Stephanie helped with my technical issues. She too was efficient and pleasant; we were able to complete all tasks through the terminal without a hitch. Thank you Kat and Stephanie!!

Kat was very helpful and resolved my problem efficiently and pleasantly. After completing her service to me she transferred me to Stephanie in tech s...

Kat was very helpful and resolved my problem efficiently and pleasantly. After completing her service to me she transferred me to Stephanie in tech support and Stephanie helped with my technical issues. She too was efficient and pleasant; we were able to complete all tasks through the terminal without a hitch. Thank you Kat and Stephanie!!

SBGA - Small Business Growth Alliance

Jackie

2015-08-17

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5 Jessica was very friendly and knowledgeable. She answered all my questions thoroughly, and I was very satisfied with my overall experience.

Jessica was very friendly and knowledgeable. She answered all my questions thoroughly, and I was very satisfied with my overall experience....

Jessica was very friendly and knowledgeable. She answered all my questions thoroughly, and I was very satisfied with my overall experience.