SBGA - Small Business Growth Alliance

Risk

2016-03-08

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5 Every interaction I have had with SBGA since we began using Merchant Services as our credit card processing company has been excellent. Tech support staff is always speedy, clear and very patient with me. I hope we never have to change vendors for this activity. Thank you SBGA staff!

Every interaction I have had with SBGA since we began using Merchant Services as our credit card processing company has been excellent. Tech support s...

Every interaction I have had with SBGA since we began using Merchant Services as our credit card processing company has been excellent. Tech support staff is always speedy, clear and very patient with me. I hope we never have to change vendors for this activity. Thank you SBGA staff!

SBGA - Small Business Growth Alliance

Charles

2016-03-08

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5 John was great to work with. He answered all my questions and made the experience enjoyable and stress free.

John was great to work with. He answered all my questions and made the experience enjoyable and stress free....

John was great to work with. He answered all my questions and made the experience enjoyable and stress free.

SBGA - Small Business Growth Alliance

Curt

2016-03-08

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5 My matter was taken care of promptly and explained to me very well by your customer rep. He immediately sent me an email with info and forms for me, and instructions on what to do with them. He was extremely helpful and made sure I understood everything I was to do. Thanks again to him.

My matter was taken care of promptly and explained to me very well by your customer rep. He immediately sent me an email with info and forms for me, a...

My matter was taken care of promptly and explained to me very well by your customer rep. He immediately sent me an email with info and forms for me, and instructions on what to do with them. He was extremely helpful and made sure I understood everything I was to do. Thanks again to him.

SBGA - Small Business Growth Alliance

Laura

2016-03-05

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5 Starting a new business is never easy and there are always concerns about all aspects of any portion of the business. I was walked through the process of processing a manual credit card transaction and a void. Took some notes. It shouldn't be hard. I was given a phone number to call if I have any questions or concerns. Thanks Taylor.

Starting a new business is never easy and there are always concerns about all aspects of any portion of the business. I was walked through the proces...

Starting a new business is never easy and there are always concerns about all aspects of any portion of the business. I was walked through the process of processing a manual credit card transaction and a void. Took some notes. It shouldn't be hard. I was given a phone number to call if I have any questions or concerns. Thanks Taylor.

SBGA - Small Business Growth Alliance

Megan

2016-03-04

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5 The representative that we worked with was John. Everything went smooth and he answered all of our questions. 5 stars for John!

The representative that we worked with was John. Everything went smooth and he answered all of our questions. 5 stars for John!...

The representative that we worked with was John. Everything went smooth and he answered all of our questions. 5 stars for John!

SBGA - Small Business Growth Alliance

Marilyn

2016-03-03

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5 John and Renault were exceptional in setting up my system. John was very flexible with his time schedule. We didn't get the equipment until late and I called him as soon as it was charged up and he was able to help me at that time.

John and Renault were exceptional in setting up my system. John was very flexible with his time schedule. We didn't get the equipment until late and...

John and Renault were exceptional in setting up my system. John was very flexible with his time schedule. We didn't get the equipment until late and I called him as soon as it was charged up and he was able to help me at that time.

SBGA - Small Business Growth Alliance

Judith

2016-03-03

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5 Je Taun was very patient and was able to help take the info that I had and decipher our billings which had 3 different groups of figures that did not reconcile. When we updated our equipment, 2 separate accounts were created and she was able to get them together for one billing and one set of paperwork, I hope. I was getting frustrated with our rep, but Je Taun again was able to patiently solve our problems.

Je Taun was very patient and was able to help take the info that I had and decipher our billings which had 3 different groups of figures that did not ...

Je Taun was very patient and was able to help take the info that I had and decipher our billings which had 3 different groups of figures that did not reconcile. When we updated our equipment, 2 separate accounts were created and she was able to get them together for one billing and one set of paperwork, I hope. I was getting frustrated with our rep, but Je Taun again was able to patiently solve our problems.