• SBGA - Small Business Growth Alliance

    Mike

    2016-06-08
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    5 Exceptional service by Kat.
    Verified & Credible

    Exceptional service by Kat....

    Exceptional service by Kat.

  • SBGA - Small Business Growth Alliance

    Meryl

    2016-06-08
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    3 While Courtney was great and was able to resolve my problem immediately, I spent 10 minutes in an endless loop trying to get help. First call, I was told I needed to wait until 11:00am est to get assistance since Merchant Services was on the West Coast. I finally called and asked for the receptionist to connect me directly, I ended up in a voicemail. Second call to receptionist got be to Courtney who was able to assist. Top marks for Courtney.
    Verified & Credible

    While Courtney was great and was able to resolve my problem immediately, I spent 10 minutes in an endless loop trying to get help. First call, I wa...

    While Courtney was great and was able to resolve my problem immediately, I spent 10 minutes in an endless loop trying to get help. First call, I was told I needed to wait until 11:00am est to get assistance since Merchant Services was on the West Coast. I finally called and asked for the receptionist to connect me directly, I ended up in a voicemail. Second call to receptionist got be to Courtney who was able to assist. Top marks for Courtney.

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  • SBGA - Small Business Growth Alliance

    Heather

    2016-06-08
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    5 Easy to understand and set up
    Verified & Credible

    Easy to understand and set up...

    Easy to understand and set up

  • SBGA - Small Business Growth Alliance

    MARY ANN

    2016-06-08
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    5 Tin Gilbertson is one of the nicest guys I've ever met. Never made me feel pressured and was so patient teaching an old lady new technology. Glad I switched and very happy the the new system.
    Verified & Credible

    Tin Gilbertson is one of the nicest guys I've ever met. Never made me feel pressured and was so patient teaching an old lady new technology. Glad I sw...

    Tin Gilbertson is one of the nicest guys I've ever met. Never made me feel pressured and was so patient teaching an old lady new technology. Glad I switched and very happy the the new system.

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  • SBGA - Small Business Growth Alliance

    Shawn

    2016-06-07
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    5 Today Matthew guided me thru setting up my new credit card processing devices. When the power supply for the Clover Handheld devise didn't power the handheld, he guided me to using the Docking Station and he ordered me a replacement part. The woman from Clover was very helpful in guiding me thru the process of all the the different functions of the device. I felt like I could do all the transactions and the type of sales that I do typically. The machine in my other business is a Verifone 520 VX, and I find it difficult compared to the Clover equip.
    Verified & Credible

    Today Matthew guided me thru setting up my new credit card processing devices. When the power supply for the Clover Handheld devise didn't power the h...

    Today Matthew guided me thru setting up my new credit card processing devices. When the power supply for the Clover Handheld devise didn't power the handheld, he guided me to using the Docking Station and he ordered me a replacement part. The woman from Clover was very helpful in guiding me thru the process of all the the different functions of the device. I felt like I could do all the transactions and the type of sales that I do typically. The machine in my other business is a Verifone 520 VX, and I find it difficult compared to the Clover equip.

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  • SBGA - Small Business Growth Alliance

    Thomas

    2016-06-07
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    5 SBGA has been a blessing to deal with. We have gone through other companies with horrifying customer service. Over the last 8 years I have been running this store SBGA has been the best!
    Verified & Credible

    SBGA has been a blessing to deal with. We have gone through other companies with horrifying customer service. Over the last 8 years I have been runnin...

    SBGA has been a blessing to deal with. We have gone through other companies with horrifying customer service. Over the last 8 years I have been running this store SBGA has been the best!

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  • SBGA - Small Business Growth Alliance

    Danny

    2016-06-07
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    5 Great job very informative. Thank you Marc M.
    Verified & Credible

    Great job very informative. Thank you Marc M....

    Great job very informative. Thank you Marc M.

  • SBGA - Small Business Growth Alliance

    Kris

    2016-06-04
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    4 Process took too long but easy to do and explained very easily. Customer rep excellent
    Verified & Credible

    Process took too long but easy to do and explained very easily. Customer rep excellent...

    Process took too long but easy to do and explained very easily. Customer rep excellent

  • SBGA - Small Business Growth Alliance

    Stephanie

    2016-06-02
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    5 Very helpful and informative customer service.
    Verified & Credible

    Very helpful and informative customer service....

    Very helpful and informative customer service.

  • SBGA - Small Business Growth Alliance

    marge

    2016-06-02
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    5 Courtney was very respectable and very courteous and helpful and professional. I gave her a high rating. thank you.
    Verified & Credible

    Courtney was very respectable and very courteous and helpful and professional. I gave her a high rating. thank you....

    Courtney was very respectable and very courteous and helpful and professional. I gave her a high rating. thank you.

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