SBGA - Small Business Growth Alliance

Deborah

2016-12-19

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5 We ran credit cards and noticed the bank credited our account for $140.00 less than the Batch Out slip. We did have a $140.00 transaction on that date. When questioned, I was told it was "voided" but they couldn't tell me who voided it. Then I was told it "dropped off". Neither of these explanations make any sense to us. We had to call the patient to ask for her credit card number again and try to explain something that we couldn't understand. No one could explain how this can happen, only that it was rare. I do have to say that Kat was very pleasant and was only giving me information that she was being told....not that it helped.

We ran credit cards and noticed the bank credited our account for $140.00 less than the Batch Out slip. We did have a $140.00 transaction on that dat...

We ran credit cards and noticed the bank credited our account for $140.00 less than the Batch Out slip. We did have a $140.00 transaction on that date. When questioned, I was told it was "voided" but they couldn't tell me who voided it. Then I was told it "dropped off". Neither of these explanations make any sense to us. We had to call the patient to ask for her credit card number again and try to explain something that we couldn't understand. No one could explain how this can happen, only that it was rare. I do have to say that Kat was very pleasant and was only giving me information that she was being told....not that it helped.

SBGA - Small Business Growth Alliance

Frank

2016-12-16

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5 The tech support representative was concise and professional in resolving the technical issues we had.

The tech support representative was concise and professional in resolving the technical issues we had....

The tech support representative was concise and professional in resolving the technical issues we had.

SBGA - Small Business Growth Alliance

Elaine

2016-12-16

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5 Nichole helped answer all my questions. She was pleasant, knowledgeable and friendly

Nichole helped answer all my questions. She was pleasant, knowledgeable and friendly...

Nichole helped answer all my questions. She was pleasant, knowledgeable and friendly

SBGA - Small Business Growth Alliance

august

2016-12-14

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5 The phone call went very well. She was helpful,pleasant and professional. Thank you! .

The phone call went very well. She was helpful,pleasant and professional. Thank you! ....

The phone call went very well. She was helpful,pleasant and professional. Thank you! .

SBGA - Small Business Growth Alliance

Roberta

2016-12-14

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5 Javier was very knowledgeable and helpful in taking care of my request for additional equipment for our office. Thank you!!

Javier was very knowledgeable and helpful in taking care of my request for additional equipment for our office. Thank you!!...

Javier was very knowledgeable and helpful in taking care of my request for additional equipment for our office. Thank you!!

SBGA - Small Business Growth Alliance

Jacqueline

2016-12-13

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4 Professional representative, quick and thorough service, so far so good but will have to go through a few months of service before can give a 5 star rating

Professional representative, quick and thorough service, so far so good but will have to go through a few months of service before can give a 5 star r...

Professional representative, quick and thorough service, so far so good but will have to go through a few months of service before can give a 5 star rating