SBGA - Small Business Growth Alliance

Cheri

2017-09-19

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5 Customer service representative was very helpful, even though I didn't have all the information available to me she was still able to help me with my question. Very nice, explained everything what a nice employee to have on your team!!

Customer service representative was very helpful, even though I didn't have all the information available to me she was still able to help me with my ...

Customer service representative was very helpful, even though I didn't have all the information available to me she was still able to help me with my question. Very nice, explained everything what a nice employee to have on your team!!

SBGA - Small Business Growth Alliance

Jessenia

2017-09-18

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5 Mark was great in helping our company process credit cards with the aftermath of Hurricane Irma that our company had incurred.

Mark was great in helping our company process credit cards with the aftermath of Hurricane Irma that our company had incurred....

Mark was great in helping our company process credit cards with the aftermath of Hurricane Irma that our company had incurred.

SBGA - Small Business Growth Alliance

Virginia

2017-09-18

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4 She was very nice and polite.

She was very nice and polite....

She was very nice and polite.

SBGA - Small Business Growth Alliance

Dana

2017-09-17

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2 I believe that it is very poor customer service to charge a large cancellation fee to a company that has gone out of business.

I believe that it is very poor customer service to charge a large cancellation fee to a company that has gone out of business....

I believe that it is very poor customer service to charge a large cancellation fee to a company that has gone out of business.

SBGA - Small Business Growth Alliance

Alex

2017-09-15

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5 Great place

Great place...

Great place

SBGA - Small Business Growth Alliance

Steven

2017-09-15

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1 Hi pressure from salesperson to purchase a new terminal to deal with MC numbers changing...all I needed was an update to my existing terminal. Not a happy customer, but at least I didn't fall for it this time.

Hi pressure from salesperson to purchase a new terminal to deal with MC numbers changing...all I needed was an update to my existing terminal. Not a ...

Hi pressure from salesperson to purchase a new terminal to deal with MC numbers changing...all I needed was an update to my existing terminal. Not a happy customer, but at least I didn't fall for it this time.

SBGA - Small Business Growth Alliance

Lin

2017-09-13

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1 This salesman Jeremy Roemer sold us the terminal machine and he promised us that it would be the exact same as our old one but it wasn't. It was very complicated to use. The software for the machine was out of date so it wouldn't allow us to add a tip to the purchase if a customer is using a debit card. This problem has cost our business a minimum of $60. Jeremy told us that this problem would be fixed within a couple hours but after a day it's still hasn't been fixed. Why would we use a machine that doesn't even work? It doesn't save us money it costs us money. Another day I lost a customer completely because the software wasn't working on the card reader costing me another $50. The product that Jeremy sold us isn't the product that Jeremy promised us he would sell us. It actually cost us more money doesn't save us any money at all.

This salesman Jeremy Roemer sold us the terminal machine and he promised us that it would be the exact same as our old one but it wasn't. It was very...

This salesman Jeremy Roemer sold us the terminal machine and he promised us that it would be the exact same as our old one but it wasn't. It was very complicated to use. The software for the machine was out of date so it wouldn't allow us to add a tip to the purchase if a customer is using a debit card. This problem has cost our business a minimum of $60. Jeremy told us that this problem would be fixed within a couple hours but after a day it's still hasn't been fixed. Why would we use a machine that doesn't even work? It doesn't save us money it costs us money. Another day I lost a customer completely because the software wasn't working on the card reader costing me another $50. The product that Jeremy sold us isn't the product that Jeremy promised us he would sell us. It actually cost us more money doesn't save us any money at all.

SBGA - Small Business Growth Alliance

Gricelda

2017-09-13

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5 THANK YOU VERY EXPLAINING DETAILED ON CHARGES AND OPTIONS

THANK YOU VERY EXPLAINING DETAILED ON CHARGES AND OPTIONS...

THANK YOU VERY EXPLAINING DETAILED ON CHARGES AND OPTIONS