• SBGA - Small Business Growth Alliance

    Terri

    2017-09-25
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    4 I questioned whether we could push thru a refund faster than the normal time-frame for a customer. Kat was very professional and helpful, although merchants services was not able to process the refund any faster than normal as we have an auto processing schedule at 11pm daily.
    Verified & Credible

    I questioned whether we could push thru a refund faster than the normal time-frame for a customer. Kat was very professional and helpful, although mer...

    I questioned whether we could push thru a refund faster than the normal time-frame for a customer. Kat was very professional and helpful, although merchants services was not able to process the refund any faster than normal as we have an auto processing schedule at 11pm daily.

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  • SBGA - Small Business Growth Alliance

    Jon

    2017-09-25
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    4 Marc was very helpful and found the problem right away!!!
    Verified & Credible

    Marc was very helpful and found the problem right away!!!...

    Marc was very helpful and found the problem right away!!!

  • SBGA - Small Business Growth Alliance

    Jennifer

    2017-09-25
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    5 Updating equipment is easy. Luis was very helpful and made sure everything went smoothly for the transition and Mastercard upgrade.
    Verified & Credible

    Updating equipment is easy. Luis was very helpful and made sure everything went smoothly for the transition and Mastercard upgrade....

    Updating equipment is easy. Luis was very helpful and made sure everything went smoothly for the transition and Mastercard upgrade.

  • SBGA - Small Business Growth Alliance

    Mamoun

    2017-09-22
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    5 I appreciate the help to waive my fee by transferring the account to the new owner
    Verified & Credible

    I appreciate the help to waive my fee by transferring the account to the new owner...

    I appreciate the help to waive my fee by transferring the account to the new owner

  • SBGA - Small Business Growth Alliance

    Charles

    2017-09-22
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    5 Service was fantastic and covered all I needed at the time, thanks
    Verified & Credible

    Service was fantastic and covered all I needed at the time, thanks...

    Service was fantastic and covered all I needed at the time, thanks

  • SBGA - Small Business Growth Alliance

    Aida

    2017-09-21
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    5 Excellent services
    Verified & Credible

    Excellent services...

    Excellent services

  • SBGA - Small Business Growth Alliance

    Gina

    2017-09-20
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    5 As always, my phone call was answered promptly and my question was resolved easily and effectively. Even the email link to update my compliance status was delivered quickly and was easy to navigate.
    Verified & Credible

    As always, my phone call was answered promptly and my question was resolved easily and effectively. Even the email link to update my compliance status...

    As always, my phone call was answered promptly and my question was resolved easily and effectively. Even the email link to update my compliance status was delivered quickly and was easy to navigate.

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  • SBGA - Small Business Growth Alliance

    Linda

    2017-09-20
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    5 The support we received from SBGA has been superb. In my recent call for assistance in getting started with the PCI Toolkit, Peaungreia was very helpful and able to give the the information I needed to begin the process. Thank you for your assistance.
    Verified & Credible

    The support we received from SBGA has been superb. In my recent call for assistance in getting started with the PCI Toolkit, Peaungreia was very help...

    The support we received from SBGA has been superb. In my recent call for assistance in getting started with the PCI Toolkit, Peaungreia was very helpful and able to give the the information I needed to begin the process. Thank you for your assistance.

    Read More >>
  • SBGA - Small Business Growth Alliance

    Linda

    2017-09-20
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    5 I was struggling with the PCI Toolkit and going in circles. I called SBGA and Kat assisted me. Her assistance in understanding each question made this effort go very quickly. I feel comfortable that we are in compliance now and her help saved me a lot of time.
    Verified & Credible

    I was struggling with the PCI Toolkit and going in circles. I called SBGA and Kat assisted me. Her assistance in understanding each question made th...

    I was struggling with the PCI Toolkit and going in circles. I called SBGA and Kat assisted me. Her assistance in understanding each question made this effort go very quickly. I feel comfortable that we are in compliance now and her help saved me a lot of time.

    Read More >>
  • SBGA - Small Business Growth Alliance

    Deborah

    2017-09-19
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    5 Fast and understandable
    Verified & Credible

    Fast and understandable...

    Fast and understandable

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