SBGA - Small Business Growth Alliance

Eduardo

2024-04-30

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4 Leslee was very helpful and in a timely manner sent me everything I needed to make changes to my account was very clear and answered all my questions. Very polite and knowledgable

Leslee was very helpful and in a timely manner sent me everything I needed to make changes to my account was very clear and answered all my questions....

Leslee was very helpful and in a timely manner sent me everything I needed to make changes to my account was very clear and answered all my questions. Very polite and knowledgable

SBGA - Small Business Growth Alliance

Kimberly

2024-04-30

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5 Yasnile D was extremely helpful and kind. The very BEST experience I've ever had when calling

Yasnile D was extremely helpful and kind. The very BEST experience I've ever had when calling...

Yasnile D was extremely helpful and kind. The very BEST experience I've ever had when calling

SBGA - Small Business Growth Alliance

Tammy

2024-04-26

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5 I spoke with Aidee and she was so kind and helpful. She told me exactly where to go to find the reports that I needed to make everything come together to reconcile the accounts that I am working with.

I spoke with Aidee and she was so kind and helpful. She told me exactly where to go to find the reports that I needed to make everything come togethe...

I spoke with Aidee and she was so kind and helpful. She told me exactly where to go to find the reports that I needed to make everything come together to reconcile the accounts that I am working with.

SBGA - Small Business Growth Alliance

David

2024-04-18

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1 Adie is the only p-0erson that's actually HELPED me. Ever since my card swiper quit working , as the tech told me it had after sttempting several fixes, he said I'd need to replace it, but he could not help me do it. Fter that I went through 2-3 weeks of calling various numbers, emailing etc trying just to replace my little square card reader but I was hung up on, given numbers to call that wer n't working, or got the voice-0mail only to be told the voice mail was full or not working and several times when someone said "please hold, I'll get that information. then while on hold I'd GET HUNG UP ON. and no-one ever called me ba

Adie is the only p-0erson that's actually HELPED me. Ever since my card swiper quit working , as the tech told me it had after sttempting several fixe...

Adie is the only p-0erson that's actually HELPED me. Ever since my card swiper quit working , as the tech told me it had after sttempting several fixes, he said I'd need to replace it, but he could not help me do it. Fter that I went through 2-3 weeks of calling various numbers, emailing etc trying just to replace my little square card reader but I was hung up on, given numbers to call that wer n't working, or got the voice-0mail only to be told the voice mail was full or not working and several times when someone said "please hold, I'll get that information. then while on hold I'd GET HUNG UP ON. and no-one ever called me ba

SBGA - Small Business Growth Alliance

Luis

2024-04-16

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5 Very good service

Very good service...

Very good service

SBGA - Small Business Growth Alliance

C

2024-04-11

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2 Aided was so helpful. She is very knowledgeable and patient.I am annoyed your tech help at clover was so disrespectful and curt. He was awful and should be fired. Aidee deserves a promotion. Also I do not think you should charge so much for the terminal. I pay high rates with you guys and feel like you are really not appreciative of my business

Aided was so helpful. She is very knowledgeable and patient.I am annoyed your tech help at clover was so disrespectful and curt. He was awful and sho...

Aided was so helpful. She is very knowledgeable and patient.I am annoyed your tech help at clover was so disrespectful and curt. He was awful and should be fired. Aidee deserves a promotion. Also I do not think you should charge so much for the terminal. I pay high rates with you guys and feel like you are really not appreciative of my business

SBGA - Small Business Growth Alliance

Bhavani Prasad

2024-04-09

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5 Aidee is really good

Aidee is really good...

Aidee is really good

SBGA - Small Business Growth Alliance

Gail

2024-04-05

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4 My customer service agent Bernice was fabulous in dealing with this problem that took us two days to resolve.

My customer service agent Bernice was fabulous in dealing with this problem that took us two days to resolve....

My customer service agent Bernice was fabulous in dealing with this problem that took us two days to resolve.

SBGA - Small Business Growth Alliance

Amy

2024-04-04

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5 Aidee is very helpful and good at following up.

Aidee is very helpful and good at following up....

Aidee is very helpful and good at following up.

SBGA - Small Business Growth Alliance

Marylin

2024-04-03

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5 Yasnile Diaz was extremely helpful in preparing my PCI compliance. She made it simple and straightforward. I appreciate her assistance very much.

Yasnile Diaz was extremely helpful in preparing my PCI compliance. She made it simple and straightforward. I appreciate her assistance very much....

Yasnile Diaz was extremely helpful in preparing my PCI compliance. She made it simple and straightforward. I appreciate her assistance very much.