SBGA - Small Business Growth Alliance

Veronica

2024-06-06

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5 Julie Beckham called me immediately to resolve my request , very polite.

Julie Beckham called me immediately to resolve my request , very polite....

Julie Beckham called me immediately to resolve my request , very polite.

SBGA - Small Business Growth Alliance

Armen

2024-06-04

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5 Chris B. was very friendly and professional to explain concerns about my account.

Chris B. was very friendly and professional to explain concerns about my account....

Chris B. was very friendly and professional to explain concerns about my account.

SBGA - Small Business Growth Alliance

Karen

2024-05-31

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5 I'm not giving a testimonial about the "company", although they do a good job also. My testimonial is for Kat who is in the customer service department. We are located in Iowa and had some major phone & internet services problems yesterday. My batch report for the 30th was not the same as what I had. I'm old.....like technology even less than I like writing this testimonial, but Kat deserves it. She was so very, very helpful and patient and so appreciated. I was unable to go into Clover on the internet (usually get frustrated when I have to go into the website or whatever you call it) and so she went about getting me the information another way. She truly deserves some kind of recognition for her attitude and helpfulness!! (Hint: A raise or a bonus)

I'm not giving a testimonial about the "company", although they do a good job also. My testimonial is for Kat who is in the customer service departme...

I'm not giving a testimonial about the "company", although they do a good job also. My testimonial is for Kat who is in the customer service department. We are located in Iowa and had some major phone & internet services problems yesterday. My batch report for the 30th was not the same as what I had. I'm old.....like technology even less than I like writing this testimonial, but Kat deserves it. She was so very, very helpful and patient and so appreciated. I was unable to go into Clover on the internet (usually get frustrated when I have to go into the website or whatever you call it) and so she went about getting me the information another way. She truly deserves some kind of recognition for her attitude and helpfulness!! (Hint: A raise or a bonus)

SBGA - Small Business Growth Alliance

anthony

2024-05-24

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5 very helpfull

very helpfull...

very helpfull

SBGA - Small Business Growth Alliance

Vilma

2024-05-23

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5 YYYYYY EXELENTE SERVICIO

YYYYYY EXELENTE SERVICIO...

YYYYYY EXELENTE SERVICIO

SBGA - Small Business Growth Alliance

marta

2024-05-21

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5 es muy profesional

es muy profesional...

es muy profesional

SBGA - Small Business Growth Alliance

Lorraine

2024-05-20

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5 Julie was kind and very helpful. She resolved my matter immediately.

Julie was kind and very helpful. She resolved my matter immediately....

Julie was kind and very helpful. She resolved my matter immediately.

SBGA - Small Business Growth Alliance

BONNIE

2024-05-03

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5 Had trouble accessing online Gateway Virtual Terminal account and called a ph# on the website that left me confused and worried something was wrong with our account. So I called the ph# on our Merchant Services statement. Kat eased the concern and took the time to find a way to help. She set us up with the updated online account and walked me through the new process. Kat is very patient and willing to investigate when needed. Wish all customer service reps put in this kind of effort.

Had trouble accessing online Gateway Virtual Terminal account and called a ph# on the website that left me confused and worried something was wrong wi...

Had trouble accessing online Gateway Virtual Terminal account and called a ph# on the website that left me confused and worried something was wrong with our account. So I called the ph# on our Merchant Services statement. Kat eased the concern and took the time to find a way to help. She set us up with the updated online account and walked me through the new process. Kat is very patient and willing to investigate when needed. Wish all customer service reps put in this kind of effort.

SBGA - Small Business Growth Alliance

Alan

2024-05-03

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5 Chris was extremely helpful and courteous

Chris was extremely helpful and courteous...

Chris was extremely helpful and courteous

SBGA - Small Business Growth Alliance

Miguelina

2024-05-02

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4 I WOULD SAY THE ONLY PERSON WHO WENT BEYOND MY EXPECTATIONS WAS BERENICE P A COSTUMER SERVICE REPRESENTATIVE. THE REST OF THE MANAGMENT AND SUPPORT STAFF DIDNT RESOLVED ANY OF TBEIR SUPOSE WORK.

I WOULD SAY THE ONLY PERSON WHO WENT BEYOND MY EXPECTATIONS WAS BERENICE P A COSTUMER SERVICE REPRESENTATIVE. THE REST OF THE MANAGMENT AND SUPPORT S...

I WOULD SAY THE ONLY PERSON WHO WENT BEYOND MY EXPECTATIONS WAS BERENICE P A COSTUMER SERVICE REPRESENTATIVE. THE REST OF THE MANAGMENT AND SUPPORT STAFF DIDNT RESOLVED ANY OF TBEIR SUPOSE WORK.