SBGA - Small Business Growth Alliance

Mark

2018-03-23

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2 Somewhat disappointing. My Clover station is not particularly well-suited for my cocktail lounge. And when I call in for support, it can take hours. Often I am routed to the wrong department. Unpleasant. Cumbersome.

Somewhat disappointing. My Clover station is not particularly well-suited for my cocktail lounge. And when I call in for support, it can take hours....

Somewhat disappointing. My Clover station is not particularly well-suited for my cocktail lounge. And when I call in for support, it can take hours. Often I am routed to the wrong department. Unpleasant. Cumbersome.

SBGA - Small Business Growth Alliance

Haydar

2018-03-23

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5 Kimberly was a great help and following up the matter, thank you!

Kimberly was a great help and following up the matter, thank you!...

Kimberly was a great help and following up the matter, thank you!

SBGA - Small Business Growth Alliance

Jill

2018-03-22

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5 They were very helpful.

They were very helpful....

They were very helpful.

SBGA - Small Business Growth Alliance

AMANDA

2018-03-22

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5 Our statement did not match up with our receipts and Joanna G helped me figure out why, and she was very attentive and quick with an answer!

Our statement did not match up with our receipts and Joanna G helped me figure out why, and she was very attentive and quick with an answer!...

Our statement did not match up with our receipts and Joanna G helped me figure out why, and she was very attentive and quick with an answer!

SBGA - Small Business Growth Alliance

Mia

2018-03-21

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5 Helpful and friendly to talk to.

Helpful and friendly to talk to....

Helpful and friendly to talk to.

SBGA - Small Business Growth Alliance

Rick

2018-03-20

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2 Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was able to enroll and get on to the interface, clicking on the Dispute Manager link just took me right back to the same page. I spoke with Kimberly with SBGA today, and rather than simply doing whatever needed to be done to get it to work, I had to start all over again. And yet, after I finally jumped through all of the hoops necessary to change passwords and such, the same thing happens; click on the Dispute Manager link, and get taken back to the same page. But I'll bet we'll be charged for the service, right?

Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was abl...

Nothing is ever easy with SBGA. After getting a runaround about the Dispute Manager, I finally tried to get things set up last Friday. While I was able to enroll and get on to the interface, clicking on the Dispute Manager link just took me right back to the same page. I spoke with Kimberly with SBGA today, and rather than simply doing whatever needed to be done to get it to work, I had to start all over again. And yet, after I finally jumped through all of the hoops necessary to change passwords and such, the same thing happens; click on the Dispute Manager link, and get taken back to the same page. But I'll bet we'll be charged for the service, right?

SBGA - Small Business Growth Alliance

Thomas

2018-03-19

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5 I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You.

I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new...

I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You.