• SBGA - Small Business Growth Alliance

    William

    2018-05-02
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    4 Thankyou
    Verified & Credible

    Thankyou...

    Thankyou

  • SBGA - Small Business Growth Alliance

    Nelly

    2018-05-02
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    4 Very helpful. Understood my problem.
    Verified & Credible

    Very helpful. Understood my problem....

    Very helpful. Understood my problem.

  • SBGA - Small Business Growth Alliance

    April

    2018-05-01
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    1 I was not pleased with the hold time or the outcome of the call. Our problem could not be resolved until the following day, which would shut down business. We where able to fix it on our own anyway.
    Verified & Credible

    I was not pleased with the hold time or the outcome of the call. Our problem could not be resolved until the following day, which would shut down busi...

    I was not pleased with the hold time or the outcome of the call. Our problem could not be resolved until the following day, which would shut down business. We where able to fix it on our own anyway.

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  • SBGA - Small Business Growth Alliance

    Steve

    2018-05-01
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    4 The support person was very helpful and was able to save money for my company.
    Verified & Credible

    The support person was very helpful and was able to save money for my company....

    The support person was very helpful and was able to save money for my company.

  • SBGA - Small Business Growth Alliance

    Carlos

    2018-04-30
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    3 Its a great company. Its nice to have dynamic individuals come in and discuss material relating to everything merchants. They come in eager to talk and dont want to lose sight and want to sell and how much one will save; however, when getting into the nitty gritty about funding ones money, thats another story. Some companies offer what is really next day funding (you batch at night and see immediately the next day funds appear on your account, ready to go with everyday expenses). I gave this a go on a Thursday up until the following Tuesday, so about a week. Funds didnt show up until the day after. Like i said great company, we just dont share the same business practices.
    Verified & Credible

    Its a great company. Its nice to have dynamic individuals come in and discuss material relating to everything merchants. They come in eager to talk an...

    Its a great company. Its nice to have dynamic individuals come in and discuss material relating to everything merchants. They come in eager to talk and dont want to lose sight and want to sell and how much one will save; however, when getting into the nitty gritty about funding ones money, thats another story. Some companies offer what is really next day funding (you batch at night and see immediately the next day funds appear on your account, ready to go with everyday expenses). I gave this a go on a Thursday up until the following Tuesday, so about a week. Funds didnt show up until the day after. Like i said great company, we just dont share the same business practices.

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  • SBGA - Small Business Growth Alliance

    Carolyn

    2018-04-30
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    1 I am so disappointed that in order to call in and change my password....the manager needs to do it and he won't be in for 3 or 4 hours. I am still waiting on it.
    Verified & Credible

    I am so disappointed that in order to call in and change my password....the manager needs to do it and he won't be in for 3 or 4 hours. I am still wa...

    I am so disappointed that in order to call in and change my password....the manager needs to do it and he won't be in for 3 or 4 hours. I am still waiting on it.

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  • SBGA - Small Business Growth Alliance

    Cindy

    2018-04-27
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    5 Customer service was great!
    Verified & Credible

    Customer service was great!...

    Customer service was great!

  • SBGA - Small Business Growth Alliance

    Pearl

    2018-04-27
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    4 Valerie V. was great in assisting me. Did not need to repeat myself:)
    Verified & Credible

    Valerie V. was great in assisting me. Did not need to repeat myself:)...

    Valerie V. was great in assisting me. Did not need to repeat myself:)

  • SBGA - Small Business Growth Alliance

    sandra

    2018-04-27
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    5 I was handled in a very quick, knowledgable and polite way
    Verified & Credible

    I was handled in a very quick, knowledgable and polite way...

    I was handled in a very quick, knowledgable and polite way

  • SBGA - Small Business Growth Alliance

    Kisoo

    2018-04-26
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    5 I have had some complaints for the monthly fee charge before I contacted to the staff of Merchant Services today. Due to her kind explanation, all complains are gone.
    Verified & Credible

    I have had some complaints for the monthly fee charge before I contacted to the staff of Merchant Services today. Due to her kind explanation, all com...

    I have had some complaints for the monthly fee charge before I contacted to the staff of Merchant Services today. Due to her kind explanation, all complains are gone.

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