• SBGA - Small Business Growth Alliance

    Brandy

    2018-05-10
    • 1
    • 2
    • 3
    • 4
    • 5
    5 Great customer service!!!!!
    Verified & Credible

    Great customer service!!!!!...

    Great customer service!!!!!

  • SBGA - Small Business Growth Alliance

    anne

    2018-05-10
    • 1
    • 2
    • 3
    • 4
    • 5
    5 you strive to make everything perfect
    Verified & Credible

    you strive to make everything perfect...

    you strive to make everything perfect

  • SBGA - Small Business Growth Alliance

    Dillon

    2018-05-10
    • 1
    • 2
    • 3
    • 4
    • 5
    1 nothing but issues. Really dislike dealing with you guys. Get the run around, transferred to someone else or a different company.
    Verified & Credible

    nothing but issues. Really dislike dealing with you guys. Get the run around, transferred to someone else or a different company....

    nothing but issues. Really dislike dealing with you guys. Get the run around, transferred to someone else or a different company.

  • SBGA - Small Business Growth Alliance

    Joseph

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    5 Debbie and Richardo were quick and very helpful in resolving my issue, and I look forward to continuing doing business with them in the future.
    Verified & Credible

    Debbie and Richardo were quick and very helpful in resolving my issue, and I look forward to continuing doing business with them in the future....

    Debbie and Richardo were quick and very helpful in resolving my issue, and I look forward to continuing doing business with them in the future.

  • SBGA - Small Business Growth Alliance

    Debra

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    5 Kim was very helpful and I don't have any problems with her. I just think there is some lacking training when if comes to how all this PCI compliance works. We have had problems from the beginning with this part of the whole credit card processing process. We have reached out to the PCI area at different times and we don't feel that we were helped to the point of not having fees to pay since we didn't complete the process completely.
    Verified & Credible

    Kim was very helpful and I don't have any problems with her. I just think there is some lacking training when if comes to how all this PCI compliance...

    Kim was very helpful and I don't have any problems with her. I just think there is some lacking training when if comes to how all this PCI compliance works. We have had problems from the beginning with this part of the whole credit card processing process. We have reached out to the PCI area at different times and we don't feel that we were helped to the point of not having fees to pay since we didn't complete the process completely.

    Read More >>
  • SBGA - Small Business Growth Alliance

    DAVID

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    3 WHEN I BATCHED OUT THE TOTALS ON BOTH THE FIRST AND SECOND PORTIONS TOTALED WHAT WAS CHARGED FOR THE DAY; HOWEVER, I FOUND THAT THE BATCH WAS "FORCED" FOR A TOTAL TWICE THE AMOUNT. THERE WAS NO HELP IN UNDERSTANDING WHAT THE ISSUE WAS... I HAD TO 'FORCE' THE ISSUE OF A CREDIT FOR FEES CHARGED ON BOTH THE DOUBLED AMOUNT AND A FEE FOR ISSUING A REFUND TO THE CUSTOMER THAT WAS CHARGED TWICE... !! I DID GET A FEE CREDIT ONCE I HOUNDED INTO A SUPERVISOR TO GET A 'RESOLVED' CREDIT TO BE ISSUED AT THE END OF MAY..
    Verified & Credible

    WHEN I BATCHED OUT THE TOTALS ON BOTH THE FIRST AND SECOND PORTIONS TOTALED WHAT WAS CHARGED FOR THE DAY; HOWEVER, I FOUND THAT THE BATCH WAS "FORCED"...

    WHEN I BATCHED OUT THE TOTALS ON BOTH THE FIRST AND SECOND PORTIONS TOTALED WHAT WAS CHARGED FOR THE DAY; HOWEVER, I FOUND THAT THE BATCH WAS "FORCED" FOR A TOTAL TWICE THE AMOUNT. THERE WAS NO HELP IN UNDERSTANDING WHAT THE ISSUE WAS... I HAD TO 'FORCE' THE ISSUE OF A CREDIT FOR FEES CHARGED ON BOTH THE DOUBLED AMOUNT AND A FEE FOR ISSUING A REFUND TO THE CUSTOMER THAT WAS CHARGED TWICE... !! I DID GET A FEE CREDIT ONCE I HOUNDED INTO A SUPERVISOR TO GET A 'RESOLVED' CREDIT TO BE ISSUED AT THE END OF MAY..

    Read More >>
  • SBGA - Small Business Growth Alliance

    Raquel

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    4 Overall was a good experience.
    Verified & Credible

    Overall was a good experience....

    Overall was a good experience.

  • SBGA - Small Business Growth Alliance

    Ira

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    5 The person that I spoke with was very helpful and polite.
    Verified & Credible

    The person that I spoke with was very helpful and polite....

    The person that I spoke with was very helpful and polite.

  • SBGA - Small Business Growth Alliance

    Karon

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    5 Agent was very helpful and courteous
    Verified & Credible

    Agent was very helpful and courteous...

    Agent was very helpful and courteous

  • SBGA - Small Business Growth Alliance

    LARRY

    2018-05-09
    • 1
    • 2
    • 3
    • 4
    • 5
    5 I HAD A PROBLEM WITH A DAILY BATCH REPORT VALERIE V. TOOK CARE OF IT AND SAVED THE DAY FOR ME., THANKS. GOOD PEOPLE GOOD SERVICE.
    Verified & Credible

    I HAD A PROBLEM WITH A DAILY BATCH REPORT VALERIE V. TOOK CARE OF IT AND SAVED THE DAY FOR ME., THANKS. GOOD PEOPLE GOOD SERVICE....

    I HAD A PROBLEM WITH A DAILY BATCH REPORT VALERIE V. TOOK CARE OF IT AND SAVED THE DAY FOR ME., THANKS. GOOD PEOPLE GOOD SERVICE.

  • ‹ First
  • <
  • 371
  • 372
  • 373
  • 374
  • 375
  • >
  • Last ›