5Joshua did a great job in his efforts to assist me. He was very patient and cordial.
Joshua did a great job in his efforts to assist me. He was very patient and
cordial....
Joshua did a great job in his efforts to assist me. He was very patient and
cordial.
SBGA - Small Business Growth Alliance
Toni
5Kat was very friendly and helpful.
Kat was very friendly and helpful....
Kat was very friendly and helpful.
SBGA - Small Business Growth Alliance
EVA
5I was concerned about a situation I'm currently facing and Lisette walked me through my options and gave me the direct # to Charge Back Assistant and fax # . She encouraged me to fight the claims and what to be prepared with documents. I really appreciated her advice.
I was concerned about a situation I'm currently facing and Lisette walked
me through my options and gave me the direct # to Charge Back Assistant and
...
I was concerned about a situation I'm currently facing and Lisette walked
me through my options and gave me the direct # to Charge Back Assistant and
fax # . She encouraged me to fight the claims and what to be prepared with
documents. I really appreciated her advice.
5Kat L. was very informative, pleasant and reassuring. Since I am having to cancel my service with you due to having to close my business because of the affects of Covid, it was nice to be able to talk with someone to reassure me that last minute money coming in will go into my account.
Thank you Kat.
Kat L. was very informative, pleasant and reassuring. Since I am having to
cancel my service with you due to having to close my business because of t...
Kat L. was very informative, pleasant and reassuring. Since I am having to
cancel my service with you due to having to close my business because of
the affects of Covid, it was nice to be able to talk with someone to
reassure me that last minute money coming in will go into my account.
Thank you Kat.
5Nick Zorn saved the deal! We have tried 2 other companies to change systems and the installation process always led to the deal falling through and us sending the Equipment back. However, Nick was patient, tenacious and stayed positive and we finally have a new Clover system. How can we send him a gift certificate to our restaurant?
Nick Zorn saved the deal! We have tried 2 other companies to change
systems and the installation process always led to the deal falling through
and u...
Nick Zorn saved the deal! We have tried 2 other companies to change
systems and the installation process always led to the deal falling through
and us sending the Equipment back. However, Nick was patient, tenacious
and stayed positive and we finally have a new Clover system. How can we
send him a gift certificate to our restaurant?
5Shawny was exceptional with educating me on the process to cancel my account. I appreciate her attention to detail.
Shawny was exceptional with educating me on the process to cancel my
account. I appreciate her attention to detail....
Shawny was exceptional with educating me on the process to cancel my
account. I appreciate her attention to detail.
SBGA - Small Business Growth Alliance
Devon
5Great customer service from Josh Middleton. Very professional throughout our conversation.
Great customer service from Josh Middleton. Very professional throughout
our conversation....
Great customer service from Josh Middleton. Very professional throughout
our conversation.
SBGA - Small Business Growth Alliance
Elsa
1The woman I spoke to accused me repeatedly that I was ‘crying wolf’. The way she talked to me was very condescending and that I should have just checked out the dashboard myself. She claimed the issue was we mishandled the transaction and there were no issue with your company system. I tried to explain my concerns and she just didn’t listen and kept saying I was crying wolf and I do not appreciate that I was treated in this kind of manner by your employer. It was very unprofessional.( I believe the whole conversation had been recorded, according to what they said before the conversation) please check that record, for I believe we paid the fee to your company each month for the service to help to solve the problem. The salesperson I had (Chad) was much more experienced and knowledgable than the woman I spoke with. If not for him , I would already ceased using your company’s services. Every other time I have called your service line, the employee were rude and seemed like they don’t even want to help and always asked us to check the dashboard or figure it out ourselves because they couldn’t find anything wrong from their end. I will not recommend your company to anyone, I don’t want them to experience what I had been experiencing for almost 2 years.
The woman I spoke to accused me repeatedly that I was ‘crying wolf’.
The way she talked to me was very condescending and that I should have just
c...
The woman I spoke to accused me repeatedly that I was ‘crying wolf’.
The way she talked to me was very condescending and that I should have just
checked out the dashboard myself. She claimed the issue was we mishandled
the transaction and there were no issue with your company system. I tried
to explain my concerns and she just didn’t listen and kept saying I was
crying wolf and I do not appreciate that I was treated in this kind of
manner by your employer. It was very unprofessional.( I believe the whole
conversation had been recorded, according to what they said before the
conversation) please check that record, for I believe we paid the fee to
your company each month for the service to help to solve the problem. The
salesperson I had (Chad) was much more experienced and knowledgable than
the woman I spoke with. If not for him , I would already ceased using your
company’s services. Every other time I have called your service line, the
employee were rude and seemed like they don’t even want to help and
always asked us to check the dashboard or figure it out ourselves because
they couldn’t find anything wrong from their end. I will not recommend
your company to anyone, I don’t want them to experience what I had been
experiencing for almost 2 years.
