SBGA - Small Business Growth Alliance

MODESTE

2021-05-11

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4 NA

NA...

NA

SBGA - Small Business Growth Alliance

Ronda

2021-05-10

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5 I called for one thing and she ended helping with several things. Polite, fast and very friendly

I called for one thing and she ended helping with several things. Polite, fast and very friendly...

I called for one thing and she ended helping with several things. Polite, fast and very friendly

SBGA - Small Business Growth Alliance

Hannah

2021-05-08

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5 I called for assistance with accessing online statements. The customer service rep Donna was very knowledgeable and answered all of my questions. To my surprise Donna actually emailed to me a copy of the statement that I wanted to access from the online portal. Donna provided exceptional customer service to me!!

I called for assistance with accessing online statements. The customer service rep Donna was very knowledgeable and answered all of my questions. To m...

I called for assistance with accessing online statements. The customer service rep Donna was very knowledgeable and answered all of my questions. To my surprise Donna actually emailed to me a copy of the statement that I wanted to access from the online portal. Donna provided exceptional customer service to me!!

SBGA - Small Business Growth Alliance

Gail

2021-05-08

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4 The customer service rep who help me retrieve my charge that was approved and then declined after the batch went through was excellent it only took her three days to get me the information to re-process it.

The customer service rep who help me retrieve my charge that was approved and then declined after the batch went through was excellent it only took he...

The customer service rep who help me retrieve my charge that was approved and then declined after the batch went through was excellent it only took her three days to get me the information to re-process it.

SBGA - Small Business Growth Alliance

Sandy

2021-05-07

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5 Had an issue getting into my AccessOne that I had been locked out of for several month. Shawny was awesome and got me logged back in. Thank you sincerely.

Had an issue getting into my AccessOne that I had been locked out of for several month. Shawny was awesome and got me logged back in. Thank you sinc...

Had an issue getting into my AccessOne that I had been locked out of for several month. Shawny was awesome and got me logged back in. Thank you sincerely.

SBGA - Small Business Growth Alliance

Guy

2021-05-07

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5 I Had an Issue and Shawny took care of it in just a few minutes

I Had an Issue and Shawny took care of it in just a few minutes...

I Had an Issue and Shawny took care of it in just a few minutes

SBGA - Small Business Growth Alliance

Joseph

2021-05-06

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5 Great service, very pleased with the level of knowledge and help that I was provided by Debbie

Great service, very pleased with the level of knowledge and help that I was provided by Debbie...

Great service, very pleased with the level of knowledge and help that I was provided by Debbie

SBGA - Small Business Growth Alliance

LISA

2021-05-06

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4 Kat the customer service rep who handled my inquiry was helpful. I have no problems with the service she provided. It was not the answer I wanted but that is not her fault. I did not like the voice prompt runaround to get to customer service.

Kat the customer service rep who handled my inquiry was helpful. I have no problems with the service she provided. It was not the answer I wanted but...

Kat the customer service rep who handled my inquiry was helpful. I have no problems with the service she provided. It was not the answer I wanted but that is not her fault. I did not like the voice prompt runaround to get to customer service.

SBGA - Small Business Growth Alliance

Victoria

2021-05-06

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5 Great customer service.

Great customer service....

Great customer service.