Melodee

2023-03-20

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5

In past years I tried to fill out the PCI compliance myself. It was so long and so confusing. I didn't even know what the terms meant. This year I called for help and he was able to complete the form within 5 minutes for me. I so appreciate the help. SBGA - Small Business Growth Alliance

In past years I tried to fill out the PCI compliance myself. It was so long and so confusing. I didn't even know what the terms meant. This year I cal...

In past years I tried to fill out the PCI compliance myself. It was so long and so confusing. I didn't even know what the terms meant. This year I called for help and he was able to complete the form within 5 minutes for me. I so appreciate the help.

Courtney

2023-03-20

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3

I called your company today as we just received new systems last week from them. After MANY phone calls with Clover over the weekend regarding our deposits not processing to our bank account they finally told me today I needed to contact your company. The ladies I spoke with were very nice; however, the issue was not resolved in my opinion. Our funds from Friday were never processed all because we did a refund for $11 and funds from the rest of the weekend will not process until Tuesday even though I was assured when switching to you that they would process next day. We are a small family owned business and it is very important to receive the funds when we are told we will. Since funds did not process as they were supposed to (mainly because of an $11 refund for salads) I am now unable to pay my rent on time and am facing eviction. So although your staff was pleasant and seemed like they were trying my issue was not resolved. SBGA - Small Business Growth Alliance

I called your company today as we just received new systems last week from them. After MANY phone calls with Clover over the weekend regarding our dep...

I called your company today as we just received new systems last week from them. After MANY phone calls with Clover over the weekend regarding our deposits not processing to our bank account they finally told me today I needed to contact your company. The ladies I spoke with were very nice; however, the issue was not resolved in my opinion. Our funds from Friday were never processed all because we did a refund for $11 and funds from the rest of the weekend will not process until Tuesday even though I was assured when switching to you that they would process next day. We are a small family owned business and it is very important to receive the funds when we are told we will. Since funds did not process as they were supposed to (mainly because of an $11 refund for salads) I am now unable to pay my rent on time and am facing eviction. So although your staff was pleasant and seemed like they were trying my issue was not resolved.

Mari

2023-03-15

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5

Absolute top notch company! Everyone is very friendly and helpful with everything! SBGA - Small Business Growth Alliance

Absolute top notch company! Everyone is very friendly and helpful with everything!...

Absolute top notch company! Everyone is very friendly and helpful with everything!

Linda

2023-03-15

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5

Handled my concerns quickly and efficiently. SBGA - Small Business Growth Alliance

Handled my concerns quickly and efficiently....

Handled my concerns quickly and efficiently.

Beth

2023-03-15

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5

Great customer service, questions were answered in a timely and professional manner. SBGA - Small Business Growth Alliance

Great customer service, questions were answered in a timely and professional manner....

Great customer service, questions were answered in a timely and professional manner.

Andrew

2023-03-14

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5

Great Help! SBGA - Small Business Growth Alliance

Great Help!...

Great Help!

Heather

2023-03-14

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5

Christian did a great job answering my questions. Very Helpful! SBGA - Small Business Growth Alliance

Christian did a great job answering my questions. Very Helpful!...

Christian did a great job answering my questions. Very Helpful!

Eugenia

2023-03-14

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1

horrible SBGA - Small Business Growth Alliance

horrible...

horrible

john

2023-03-14

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5

Christian gave awesome service, he was quick knowledgable and got our equipment ordered . He is a five star customer service representative. Thank you Christian SBGA - Small Business Growth Alliance

Christian gave awesome service, he was quick knowledgable and got our equipment ordered . He is a five star customer service representative. Thank you...

Christian gave awesome service, he was quick knowledgable and got our equipment ordered . He is a five star customer service representative. Thank you Christian

Russell

2023-03-14

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5

I was having trouble logging in and Deborah was fabulous she stayed with me, helping get my user name and passwords reset. SBGA - Small Business Growth Alliance

I was having trouble logging in and Deborah was fabulous she stayed with me, helping get my user name and passwords reset....

I was having trouble logging in and Deborah was fabulous she stayed with me, helping get my user name and passwords reset.