I love being able to call and be helped right away. All of my questions are always answered in an educated manner.SBGA - Small Business Growth Alliance
I love being able to call and be helped right away. All of my questions are always answered in an educated manner....
I love being able to call and be helped right away. All of my questions are always answered in an educated manner.
Courtney was very nice and helpful. She emailed the forms I needed right away with instructions, so I was able to get them signed and faxed back.SBGA - Small Business Growth Alliance
Courtney was very nice and helpful. She emailed the forms I needed right away with instructions, so I was able to get them signed and faxed back....
Courtney was very nice and helpful. She emailed the forms I needed right away with instructions, so I was able to get them signed and faxed back.
I understand why large charges are questioned but I do not understand why we seem to be having such a difficult time processing them. On June 22nd I had 2 large amounts, ran on the same card, exact same amount. We received a call regarding this, I in turn sent in the information requested and still only 1 of the charges went through the bank. I have since ran the card again for the 3rd time and it went through with no problem. Now my issue is that, even though only two of the charges hit our bank, all 3 of them show up on the report that I run through Clover and so it looks like we have ran more than we actually did. This needs to be looked at to see if there is a way to get any charges that don't process off of the customer's reports.SBGA - Small Business Growth Alliance
I understand why large charges are questioned but I do not understand why we seem to be having such a difficult time processing them. On June 22nd I ...
I understand why large charges are questioned but I do not understand why we seem to be having such a difficult time processing them. On June 22nd I had 2 large amounts, ran on the same card, exact same amount. We received a call regarding this, I in turn sent in the information requested and still only 1 of the charges went through the bank. I have since ran the card again for the 3rd time and it went through with no problem. Now my issue is that, even though only two of the charges hit our bank, all 3 of them show up on the report that I run through Clover and so it looks like we have ran more than we actually did. This needs to be looked at to see if there is a way to get any charges that don't process off of the customer's reports.
Marc provided professional and great service, he even volunteered to stay on the line with me while I connected online to make sure I didn't have any problems.SBGA - Small Business Growth Alliance
Marc provided professional and great service, he even volunteered to stay on the line with me while I connected online to make sure I didn't have any ...
Marc provided professional and great service, he even volunteered to stay on the line with me while I connected online to make sure I didn't have any problems.
Marc M was extremely helpful and patient with me and helped me through all my questions and gave me great explanations for everything. Thank you Marc!SBGA - Small Business Growth Alliance
Marc M was extremely helpful and patient with me and helped me through all my questions and gave me great explanations for everything. Thank you Marc!...
Marc M was extremely helpful and patient with me and helped me through all my questions and gave me great explanations for everything. Thank you Marc!
