Ed

2017-08-31

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5

I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to be what was holding up the process. Once I contacted them, everything seemed to work as it should. Marc provided excellent customer service and monitored the progress through the various steps to get this working. He communicated many times to follow up. SBGA - Small Business Growth Alliance

I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to...

I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to be what was holding up the process. Once I contacted them, everything seemed to work as it should. Marc provided excellent customer service and monitored the progress through the various steps to get this working. He communicated many times to follow up.

Nicole

2017-08-31

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3

Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a refund of $2.70 to a customer. Our previous company simply gave us the cc number and we took care of the problem promptly and responsibly. SBGA - Small Business Growth Alliance

Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a ref...

Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a refund of $2.70 to a customer. Our previous company simply gave us the cc number and we took care of the problem promptly and responsibly.

Romulo

2017-08-29

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5

Your employees are so helpful, polite and wonderful. SBGA - Small Business Growth Alliance

Your employees are so helpful, polite and wonderful....

Your employees are so helpful, polite and wonderful.

viki

2017-08-29

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5

Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki SBGA - Small Business Growth Alliance

Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki...

Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki

Anne

2017-08-29

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5

We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great! SBGA - Small Business Growth Alliance

We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great!...

We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great!

Jennifer

2017-08-28

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5

Both customer service rep's that I worked with were very cheerful, friendly and very helpful. Helped resolve my issues immediately. SBGA - Small Business Growth Alliance

Both customer service rep's that I worked with were very cheerful, friendly and very helpful. Helped resolve my issues immediately....

Both customer service rep's that I worked with were very cheerful, friendly and very helpful. Helped resolve my issues immediately.

Karen

2017-08-28

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4

CUSTOMER SERVICE HELPED ME WITH MY INITIAL PROBLEM. I FOWLED UP THE NEXT BUSINESS DAY WITH YET ANOTHER PROBLEM, SHE GOT BACK TO ME WITH A QUICK RESPONSE, NOW WAITING ON THE BANK WITH MORE INFO. SBGA - Small Business Growth Alliance

CUSTOMER SERVICE HELPED ME WITH MY INITIAL PROBLEM. I FOWLED UP THE NEXT BUSINESS DAY WITH YET ANOTHER PROBLEM, SHE GOT BACK TO ME WITH A QUICK RESPON...

CUSTOMER SERVICE HELPED ME WITH MY INITIAL PROBLEM. I FOWLED UP THE NEXT BUSINESS DAY WITH YET ANOTHER PROBLEM, SHE GOT BACK TO ME WITH A QUICK RESPONSE, NOW WAITING ON THE BANK WITH MORE INFO.

Yvonne

2017-08-25

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3

The customer service on the phone provided by Marc M was excellent! I appreciate that guy! Thank you! SBGA - Small Business Growth Alliance

The customer service on the phone provided by Marc M was excellent! I appreciate that guy! Thank you!...

The customer service on the phone provided by Marc M was excellent! I appreciate that guy! Thank you!

Dawn

2017-08-25

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5

Daisy in customer service was so helpful and very patient with my questions and emails. SBGA - Small Business Growth Alliance

Daisy in customer service was so helpful and very patient with my questions and emails....

Daisy in customer service was so helpful and very patient with my questions and emails.

linda

2017-08-25

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5

Agent was able to answer all my questions SBGA - Small Business Growth Alliance

Agent was able to answer all my questions...

Agent was able to answer all my questions