Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that the sales reps. put in place (thank you). Yet, through the whole process of getting set up, there were too many different people calling our office or who I had to speak with. There should only be two or three as the most you are dealing with from start to finish (sales,equipment, processing). Outside of that, I will know for sure how SBGA rate after the first couple of statements.SBGA - Small Business Growth Alliance
Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that t...
Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that the sales reps. put in place (thank you). Yet, through the whole process of getting set up, there were too many different people calling our office or who I had to speak with. There should only be two or three as the most you are dealing with from start to finish (sales,equipment, processing). Outside of that, I will know for sure how SBGA rate after the first couple of statements.
Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn't have to keep transferring my call.SBGA - Small Business Growth Alliance
Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn'...
Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn't have to keep transferring my call.
My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us. Kelli was professional, courteous and above all, listened to what I had to say.
She has addressed our problem most efficiently - even called back before the promised time which only evidenced her commitment to customer service. Thank you SBGA for Kelli!SBGA - Small Business Growth Alliance
My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us....
My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us. Kelli was professional, courteous and above all, listened to what I had to say.
She has addressed our problem most efficiently - even called back before the promised time which only evidenced her commitment to customer service. Thank you SBGA for Kelli!
