If I could stop this change over I would. There has been way to many problems with the change and to much of a issue with trying to get things fixed. If I would have known then what I know now I would have stayed with what I had. Not happy at all with this.SBGA - Small Business Growth Alliance
If I could stop this change over I would. There has been way to many problems with the change and to much of a issue with trying to get things fixed. ...
If I could stop this change over I would. There has been way to many problems with the change and to much of a issue with trying to get things fixed. If I would have known then what I know now I would have stayed with what I had. Not happy at all with this.
Speaking with Kat, was pleasant. She listened and did her best to help me. She transferred me to Clover Tech Support to an individual that one didn't really listen to what I was saying, when he spoke he sounded like he was either high, uninterested or had marbles in his mouth. After hanging up with him I got on the phone with another lady whom I can not remember her name but she was extremely helpful and tried to solve my problem but had to pass me off to someone named Matt who at this point is trying to figure out the solution to my problem. I am all about customer service, the guy that Kat transferred me to might need some additional training on how to listen and speak to customers clearly.SBGA - Small Business Growth Alliance
Speaking with Kat, was pleasant. She listened and did her best to help me. She transferred me to Clover Tech Support to an individual that one didn't ...
Speaking with Kat, was pleasant. She listened and did her best to help me. She transferred me to Clover Tech Support to an individual that one didn't really listen to what I was saying, when he spoke he sounded like he was either high, uninterested or had marbles in his mouth. After hanging up with him I got on the phone with another lady whom I can not remember her name but she was extremely helpful and tried to solve my problem but had to pass me off to someone named Matt who at this point is trying to figure out the solution to my problem. I am all about customer service, the guy that Kat transferred me to might need some additional training on how to listen and speak to customers clearly.
Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if we could find a resolution. Appreciated all of her efforts since it literally took several calls over a few hours. Resolved.SBGA - Small Business Growth Alliance
Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if ...
Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if we could find a resolution. Appreciated all of her efforts since it literally took several calls over a few hours. Resolved.
Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They were friendly and professional.SBGA - Small Business Growth Alliance
Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They...
Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They were friendly and professional.
Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but Deborah called & made sure that everything was completely fixed before she hung up!!! GREAT CUSTOMER SERVICE EMPLOYEE!!!SBGA - Small Business Growth Alliance
Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but ...
Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but Deborah called & made sure that everything was completely fixed before she hung up!!! GREAT CUSTOMER SERVICE EMPLOYEE!!!
