SBGA - Small Business Growth Alliance

TRUDY

2022-09-23

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5 the person I spoke with was very helpful and got the information I needed

the person I spoke with was very helpful and got the information I needed...

the person I spoke with was very helpful and got the information I needed

SBGA - Small Business Growth Alliance

Susan

2022-09-22

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5 The Customer Service Representative was very thorough and was able to verify that both Batch dates in question had processed and gave me the dates that they where received at my bank.

The Customer Service Representative was very thorough and was able to verify that both Batch dates in question had processed and gave me the dates tha...

The Customer Service Representative was very thorough and was able to verify that both Batch dates in question had processed and gave me the dates that they where received at my bank.

SBGA - Small Business Growth Alliance

Susan

2022-09-22

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5 The Customer Service Representative was very thorough and was able to verify that both Batch dates in question had processed and gave me the dates that they where received at my bank.

The Customer Service Representative was very thorough and was able to verify that both Batch dates in question had processed and gave me the dates tha...

The Customer Service Representative was very thorough and was able to verify that both Batch dates in question had processed and gave me the dates that they where received at my bank.

SBGA - Small Business Growth Alliance

Hamish

2022-09-21

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1 Poor customer service, no updating of information - bureaucratic - systems have old information

Poor customer service, no updating of information - bureaucratic - systems have old information...

Poor customer service, no updating of information - bureaucratic - systems have old information

SBGA - Small Business Growth Alliance

tesfalem

2022-09-21

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2 i hd reported network issue several times before and never got fixed.i was told there is server issue and working on it.but no improvement.

i hd reported network issue several times before and never got fixed.i was told there is server issue and working on it.but no improvement....

i hd reported network issue several times before and never got fixed.i was told there is server issue and working on it.but no improvement.

SBGA - Small Business Growth Alliance

Lori

2022-09-21

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4 Excellent service, once you get through the "press 1, press 2, verifying... I then got to talk to Michael Rondon, he was very knowledgeable and answered my question right away.

Excellent service, once you get through the "press 1, press 2, verifying... I then got to talk to Michael Rondon, he was very knowledgeable and answer...

Excellent service, once you get through the "press 1, press 2, verifying... I then got to talk to Michael Rondon, he was very knowledgeable and answered my question right away.

SBGA - Small Business Growth Alliance

Rosanna

2022-09-21

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4 Davee was very helpful and solved the problem I have right away. He was respectful and cordial, easy to talk to him.

Davee was very helpful and solved the problem I have right away. He was respectful and cordial, easy to talk to him....

Davee was very helpful and solved the problem I have right away. He was respectful and cordial, easy to talk to him.

SBGA - Small Business Growth Alliance

Armen

2022-09-20

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5 Andrew was very helpful about our request and handled it very profession ally.

Andrew was very helpful about our request and handled it very profession ally....

Andrew was very helpful about our request and handled it very profession ally.

SBGA - Small Business Growth Alliance

Ted

2022-09-20

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5 Michael gave the most amazing customer support I have ever experienced. He went way above and beyond the call of duty. If he were here I would give him a big high-five!

Michael gave the most amazing customer support I have ever experienced. He went way above and beyond the call of duty. If he were here I would give hi...

Michael gave the most amazing customer support I have ever experienced. He went way above and beyond the call of duty. If he were here I would give him a big high-five!

SBGA - Small Business Growth Alliance

Maritza

2022-09-16

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5 Great customer service

Great customer service...

Great customer service