SBGA - Small Business Growth Alliance

Amanda

2014-12-09

• 
• 
• 
• 
• 

5 I always have been able to get my issues resolved andt he machines ordered in a timely fashion.

I always have been able to get my issues resolved andt he machines ordered in a timely fashion....

I always have been able to get my issues resolved andt he machines ordered in a timely fashion.

SBGA - Small Business Growth Alliance

Maurice

2014-12-05

• 
• 
• 
• 
• 

5 Todays help session was very good. It took awhile to get going but the end resutl was great. Great customer service agents who go the extra mile to help! thank You

Todays help session was very good. It took awhile to get going but the end resutl was great. Great customer service agents who go the extra mile to he...

Todays help session was very good. It took awhile to get going but the end resutl was great. Great customer service agents who go the extra mile to help! thank You

SBGA - Small Business Growth Alliance

Amanda

2014-12-05

• 
• 
• 
• 
• 

5 john was extremely helpful and very patient as i am not so great with electronics! we actually had a great time we laughed a lot he made it very easy for me.

john was extremely helpful and very patient as i am not so great with electronics! we actually had a great time we laughed a lot he made it very easy ...

john was extremely helpful and very patient as i am not so great with electronics! we actually had a great time we laughed a lot he made it very easy for me.

SBGA - Small Business Growth Alliance

Chris

2014-12-03

• 
• 
• 
• 
• 

4 The salesman Ryan from SBGA was very friendly and made the signup as painless as possible. He went over every aspect from the cost per transaction to the monthly fees. When the machine was ready for use, he went over the functions I would use on a daily basis as well as some issues I may run into, such as the screensaver. The machine itself seems easy to use and if I have any problems, I was provided with a toll-free help line. A letter was even sent out by Ryan @ SBGA to the credit card processing company I'm currently using, cancelling my service and lease on the equipment. Again, it was quick, painless and he covered everything.

The salesman Ryan from SBGA was very friendly and made the signup as painless as possible. He went over every aspect from the cost per transaction to...

The salesman Ryan from SBGA was very friendly and made the signup as painless as possible. He went over every aspect from the cost per transaction to the monthly fees. When the machine was ready for use, he went over the functions I would use on a daily basis as well as some issues I may run into, such as the screensaver. The machine itself seems easy to use and if I have any problems, I was provided with a toll-free help line. A letter was even sent out by Ryan @ SBGA to the credit card processing company I'm currently using, cancelling my service and lease on the equipment. Again, it was quick, painless and he covered everything.

SBGA - Small Business Growth Alliance

Sally

2014-11-26

• 
• 
• 
• 
• 

5 My rating is based only on my initial contact and subsequent acceptance and installation of our new credit card machine. I was impressed with the manner in which Bill presented the product, the time line that was adhered to for installation, and the instructions that were given for use. I haven't had the machine long enough to experience any problems for a service rating, and hopefully there won't be any!

My rating is based only on my initial contact and subsequent acceptance and installation of our new credit card machine. I was impressed with the man...

My rating is based only on my initial contact and subsequent acceptance and installation of our new credit card machine. I was impressed with the manner in which Bill presented the product, the time line that was adhered to for installation, and the instructions that were given for use. I haven't had the machine long enough to experience any problems for a service rating, and hopefully there won't be any!

SBGA - Small Business Growth Alliance

LIZ

2014-11-25

• 
• 
• 
• 
• 

5 Gus had assisted me all the way until the issue is resolved. I was writing down the trouble shooting steps while he was explaining it to me. When after a few minutes he felt that I will be better serviced by the tech support, he transferred the call and stayed on the line. What an excellent service !!!

Gus had assisted me all the way until the issue is resolved. I was writing down the trouble shooting steps while he was explaining it to me. When afte...

Gus had assisted me all the way until the issue is resolved. I was writing down the trouble shooting steps while he was explaining it to me. When after a few minutes he felt that I will be better serviced by the tech support, he transferred the call and stayed on the line. What an excellent service !!!

SBGA - Small Business Growth Alliance

Kerstin

2014-11-25

• 
• 
• 
• 
• 

5 Excellent, speedy and knowledgeable, very friendly!

Excellent, speedy and knowledgeable, very friendly!...

Excellent, speedy and knowledgeable, very friendly!

SBGA - Small Business Growth Alliance

Julie

2014-11-24

• 
• 
• 
• 
• 

5 The person on the phone was very helpful. They went over the steps one at a time and made sure I knew what I was doing. At the end of the set up I was given instructions on how to call for help if I need it and what I would need to get help.

The person on the phone was very helpful. They went over the steps one at a time and made sure I knew what I was doing. At the end of the set up I w...

The person on the phone was very helpful. They went over the steps one at a time and made sure I knew what I was doing. At the end of the set up I was given instructions on how to call for help if I need it and what I would need to get help.