• SBGA - Small Business Growth Alliance

    John

    2015-10-28
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    5 Josh was super considering the tool he had to work with to load the software. We struggled to get this update done, but we survived. One big suggestion is these updates should be done before they are shipped out to the retailer. It took 2 hours of my day I really cannot afford.
    Verified & Credible

    Josh was super considering the tool he had to work with to load the software. We struggled to get this update done, but we survived. One big suggest...

    Josh was super considering the tool he had to work with to load the software. We struggled to get this update done, but we survived. One big suggestion is these updates should be done before they are shipped out to the retailer. It took 2 hours of my day I really cannot afford.

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  • SBGA - Small Business Growth Alliance

    Nancy

    2015-10-28
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    5 I was treated with the utmost respect (even when I kept asking the same question more than once) and things were explained to me in a way that made everything seem so easy!
    Verified & Credible

    I was treated with the utmost respect (even when I kept asking the same question more than once) and things were explained to me in a way that made ev...

    I was treated with the utmost respect (even when I kept asking the same question more than once) and things were explained to me in a way that made everything seem so easy!

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  • SBGA - Small Business Growth Alliance

    Sandra

    2015-10-27
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    5 Our support person had to be persistent to connect with us to set up our new terminal. He walked us through the process and was extremely patient. We look forward to additional support if we need it.
    Verified & Credible

    Our support person had to be persistent to connect with us to set up our new terminal. He walked us through the process and was extremely patient. We ...

    Our support person had to be persistent to connect with us to set up our new terminal. He walked us through the process and was extremely patient. We look forward to additional support if we need it.

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  • SBGA - Small Business Growth Alliance

    Denise

    2015-10-26
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    4 John was very helpful with the installation of our credit card machine.
    Verified & Credible

    John was very helpful with the installation of our credit card machine....

    John was very helpful with the installation of our credit card machine.

  • SBGA - Small Business Growth Alliance

    Joshua Quinn

    2015-10-23
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    5 Gracie is the most helpful customer service rep that I have encountered during this long process. Two thumbs up.
    Verified & Credible

    Gracie is the most helpful customer service rep that I have encountered during this long process. Two thumbs up....

    Gracie is the most helpful customer service rep that I have encountered during this long process. Two thumbs up.

  • SBGA - Small Business Growth Alliance

    Joshua Quinn

    2015-10-23
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    5 Gracie is the most helpful customer service rep that I have encountered during this long process. Two thumbs up.
    Verified & Credible

    Gracie is the most helpful customer service rep that I have encountered during this long process. Two thumbs up....

    Gracie is the most helpful customer service rep that I have encountered during this long process. Two thumbs up.

  • SBGA - Small Business Growth Alliance

    Nancy

    2015-10-22
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    5 Josh was very helpful, patient and knowledgeable. He made the setup process very easy.
    Verified & Credible

    Josh was very helpful, patient and knowledgeable. He made the setup process very easy....

    Josh was very helpful, patient and knowledgeable. He made the setup process very easy.

  • SBGA - Small Business Growth Alliance

    Tracy

    2015-10-21
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    5 Josh and Yon were both fabulous today - Our clinic install was accomplished with great success
    Verified & Credible

    Josh and Yon were both fabulous today - Our clinic install was accomplished with great success...

    Josh and Yon were both fabulous today - Our clinic install was accomplished with great success

  • SBGA - Small Business Growth Alliance

    Katherine

    2015-10-21
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    5 I would rate the company at 4.5 Stars as I have had to call a few times to get things done and problems solved (not unusual these days) but they do get solved and followed up on and this representative, Jessica, was very helpful and friendly and knew exactly what I needed and what my concerns were. She had a very good working knowledge of the equipment and was able to explain how it worked so that I actually understood! She also gave me a VERY important first setup step that likely saved my new terminal. Thanks, Jessica!
    Verified & Credible

    I would rate the company at 4.5 Stars as I have had to call a few times to get things done and problems solved (not unusual these days) but they do g...

    I would rate the company at 4.5 Stars as I have had to call a few times to get things done and problems solved (not unusual these days) but they do get solved and followed up on and this representative, Jessica, was very helpful and friendly and knew exactly what I needed and what my concerns were. She had a very good working knowledge of the equipment and was able to explain how it worked so that I actually understood! She also gave me a VERY important first setup step that likely saved my new terminal. Thanks, Jessica!

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  • SBGA - Small Business Growth Alliance

    Elisa

    2015-10-20
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    4 Joshua was extremely helpful and patience during the install.
    Verified & Credible

    Joshua was extremely helpful and patience during the install....

    Joshua was extremely helpful and patience during the install.

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