Reviews Management

SBGA - Small Business Growth Alliance
Derek
2018-06-12
5 Rep walked me through the process to do PCI.
Rep walked me through the process to do PCI....

Rep walked me through the process to do PCI.

SBGA - Small Business Growth Alliance
Sue
2018-06-11
5 Very helpful and patient with me and my slow computer. Helped me update easily and correctly
Very helpful and patient with me and my slow computer. Helped me update easily and correctly...

Very helpful and patient with me and my slow computer. Helped me update easily and correctly

SBGA - Small Business Growth Alliance
Marquita
2018-06-11
3 Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that the sales reps. put in place (thank you). Yet, through the whole process of getting set up, there were too many different people calling our office or who I had to speak with. There should only be two or three as the most you are dealing with from start to finish (sales,equipment, processing). Outside of that, I will know for sure how SBGA rate after the first couple of statements.
Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that t...

Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that the sales reps. put in place (thank you). Yet, through the whole process of getting set up, there were too many different people calling our office or who I had to speak with. There should only be two or three as the most you are dealing with from start to finish (sales,equipment, processing). Outside of that, I will know for sure how SBGA rate after the first couple of statements.

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SBGA - Small Business Growth Alliance
Liz
2018-06-11
4 Received very good help but was on hold for 23 minutes. Way to long.
Received very good help but was on hold for 23 minutes. Way to long....

Received very good help but was on hold for 23 minutes. Way to long.

SBGA - Small Business Growth Alliance
Katie
2018-06-08
5 Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn't have to keep transferring my call.
Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn'...

Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn't have to keep transferring my call.

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SBGA - Small Business Growth Alliance
Toni
2018-06-07
5 My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us. Kelli was professional, courteous and above all, listened to what I had to say. She has addressed our problem most efficiently - even called back before the promised time which only evidenced her commitment to customer service. Thank you SBGA for Kelli!
My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us....

My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us. Kelli was professional, courteous and above all, listened to what I had to say. She has addressed our problem most efficiently - even called back before the promised time which only evidenced her commitment to customer service. Thank you SBGA for Kelli!

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SBGA - Small Business Growth Alliance
Patti
2018-06-07
5 Kat is such a pleasure to talk to and so helpful.
Kat is such a pleasure to talk to and so helpful....

Kat is such a pleasure to talk to and so helpful.

SBGA - Small Business Growth Alliance
Geraldine
2018-06-07
5 Excellent customer service. Very personable and efficient.
Excellent customer service. Very personable and efficient....

Excellent customer service. Very personable and efficient.

SBGA - Small Business Growth Alliance
maria
2018-06-07
5 Shawny M, was very helpful helping me with my merchant account and getting it resolved
Shawny M, was very helpful helping me with my merchant account and getting it resolved...

Shawny M, was very helpful helping me with my merchant account and getting it resolved

SBGA - Small Business Growth Alliance
michele
2018-06-07
5 A+
A+...

A+