SBGA - Small Business Growth Alliance

Tonya

2021-05-21

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5 Outstanding customer service!! The customer service specialist, Shawny went above and beyond. I'm truly grateful for her time and patience she spent with me to go over my account and making my business feel important. What a great asset to have her working for your company.

Outstanding customer service!! The customer service specialist, Shawny went above and beyond. I'm truly grateful for her time and patience she spent w...

Outstanding customer service!! The customer service specialist, Shawny went above and beyond. I'm truly grateful for her time and patience she spent with me to go over my account and making my business feel important. What a great asset to have her working for your company.

SBGA - Small Business Growth Alliance

Valerie

2021-05-21

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5 I have been helped by Shawny on a few occasions and each time she is warm, helpful and knowledgeable. She never tires of my endless questions.

I have been helped by Shawny on a few occasions and each time she is warm, helpful and knowledgeable. She never tires of my endless questions....

I have been helped by Shawny on a few occasions and each time she is warm, helpful and knowledgeable. She never tires of my endless questions.

SBGA - Small Business Growth Alliance

monica

2021-05-21

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5 Very helpful -Customer Service Agent: Shawny M.

Very helpful -Customer Service Agent: Shawny M....

Very helpful -Customer Service Agent: Shawny M.

SBGA - Small Business Growth Alliance

Connie

2021-05-21

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5 It was easy to talk with the young lady on the other end of the phone and she helped correct my issue right away.

It was easy to talk with the young lady on the other end of the phone and she helped correct my issue right away....

It was easy to talk with the young lady on the other end of the phone and she helped correct my issue right away.

SBGA - Small Business Growth Alliance

Marco

2021-05-20

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2 We frequently receive, and this for many years, Credit cards payments from our clients between $8,500 and $18,000 . We always process such payments in a separate batch. There has NEVER been any issue with such payments except for the fact that to make sure the payment is released promptly by your company's reviewer we always have to provide much informaiton and pray that such reviewer is not too busy to release our funds...! When Heather is available it happens properly and promptly, otherwise, Good Luck ...

We frequently receive, and this for many years, Credit cards payments from our clients between $8,500 and $18,000 . We always process such payments i...

We frequently receive, and this for many years, Credit cards payments from our clients between $8,500 and $18,000 . We always process such payments in a separate batch. There has NEVER been any issue with such payments except for the fact that to make sure the payment is released promptly by your company's reviewer we always have to provide much informaiton and pray that such reviewer is not too busy to release our funds...! When Heather is available it happens properly and promptly, otherwise, Good Luck ...

SBGA - Small Business Growth Alliance

Melissa

2021-05-20

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5 I spoke with two different customer service reps while working out an internal issue with processing, and both were wonderful & knowledgeable. I was very pleased with my experience.

I spoke with two different customer service reps while working out an internal issue with processing, and both were wonderful & knowledgeable. I was...

I spoke with two different customer service reps while working out an internal issue with processing, and both were wonderful & knowledgeable. I was very pleased with my experience.

SBGA - Small Business Growth Alliance

Lisa

2021-05-19

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5 Very friendly and helpful.

Very friendly and helpful....

Very friendly and helpful.

SBGA - Small Business Growth Alliance

Edward

2021-05-19

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5 Debbie was very helpful in getting the compliance re-certification done.

Debbie was very helpful in getting the compliance re-certification done....

Debbie was very helpful in getting the compliance re-certification done.

SBGA - Small Business Growth Alliance

Donna

2021-05-19

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4 Sara was very nice and worked with getting a answer on my limits. I am still waiting to hear back from her.

Sara was very nice and worked with getting a answer on my limits. I am still waiting to hear back from her....

Sara was very nice and worked with getting a answer on my limits. I am still waiting to hear back from her.

SBGA - Small Business Growth Alliance

Adela

2021-05-19

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5 You should be pleased to know that your employee "Debbie" that assisted me this afternoon with my questions and concerns regarding PCI Compliance was extremely helpful, courteous and very friendly! For a split moment I felt as if we were long-time friends and she walked me through my frustrations with such an ease; knowing her material with confidence. She is definitely the person I would hire in customer service to run my business! "Thank you Debbie, you made my day!"

You should be pleased to know that your employee "Debbie" that assisted me this afternoon with my questions and concerns regarding PCI Compliance was ...

You should be pleased to know that your employee "Debbie" that assisted me this afternoon with my questions and concerns regarding PCI Compliance was extremely helpful, courteous and very friendly! For a split moment I felt as if we were long-time friends and she walked me through my frustrations with such an ease; knowing her material with confidence. She is definitely the person I would hire in customer service to run my business! "Thank you Debbie, you made my day!"