Marylin

2026-02-12

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5

Kat was helpful with my questions about a charge back. She was polite and courteous. SBGA - Small Business Growth Alliance

Kat was helpful with my questions about a charge back. She was polite and courteous....

Kat was helpful with my questions about a charge back. She was polite and courteous.

Andrea

2026-02-11

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5

I was very happy with the SBGA merchant services, but completely unhappy with Finova leasing for the equipment, which I understand is a completely separate organization. Just FYI, I would not recommend being connected with them in any way. SBGA - Small Business Growth Alliance

I was very happy with the SBGA merchant services, but completely unhappy with Finova leasing for the equipment, which I understand is a completely sep...

I was very happy with the SBGA merchant services, but completely unhappy with Finova leasing for the equipment, which I understand is a completely separate organization. Just FYI, I would not recommend being connected with them in any way.

Richard

2026-02-11

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5

Shoutout to Christian M for going above and beyond with the help I recieved today. A+ SBGA - Small Business Growth Alliance

Shoutout to Christian M for going above and beyond with the help I recieved today. A+...

Shoutout to Christian M for going above and beyond with the help I recieved today. A+

Christopher

2026-02-10

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4

Reliable service, few issues, responsive customer support. SBGA - Small Business Growth Alliance

Reliable service, few issues, responsive customer support....

Reliable service, few issues, responsive customer support.

Jimmy

2026-02-10

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5

Paige M was amazing. I had spoken to 2 other customer service staff members prior to finally having Paige answer the phone. She resolved my issues and helped me walk through to find what I was looking for within 20 minutes versus the other two reps. I was on the phone for over an hour and nothing was resolved. She was very attentive to details and she is a keeper. SBGA - Small Business Growth Alliance

Paige M was amazing. I had spoken to 2 other customer service staff members prior to finally having Paige answer the phone. She resolved my issues and...

Paige M was amazing. I had spoken to 2 other customer service staff members prior to finally having Paige answer the phone. She resolved my issues and helped me walk through to find what I was looking for within 20 minutes versus the other two reps. I was on the phone for over an hour and nothing was resolved. She was very attentive to details and she is a keeper.

Mike

2026-02-09

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5

Yasnile Diaz was a fantastic help. She made sure that she had fully helped me before moving on. I wish every customer service interaction was this stress free. SBGA - Small Business Growth Alliance

Yasnile Diaz was a fantastic help. She made sure that she had fully helped me before moving on. I wish every customer service interaction was this str...

Yasnile Diaz was a fantastic help. She made sure that she had fully helped me before moving on. I wish every customer service interaction was this stress free.

Richard

2026-02-05

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5

I wanted to give a shout out to Paige M. I called with a barrage of questions and she legitimately solved all of them over a single phone conversation. I can't tell you how fantastic and rare it is to leave customer service calls with answers. Thank you Paige. SBGA - Small Business Growth Alliance

I wanted to give a shout out to Paige M. I called with a barrage of questions and she legitimately solved all of them over a single phone conversation...

I wanted to give a shout out to Paige M. I called with a barrage of questions and she legitimately solved all of them over a single phone conversation. I can't tell you how fantastic and rare it is to leave customer service calls with answers. Thank you Paige.

Perry

2026-02-05

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5

Leslee was very easy to talk with, and listened to my complaints/requests for information. When she didn't know the answer, she put my on hold, and then apologized for the wait. She answered my questions politely. Good employee! Give her a raise! SBGA - Small Business Growth Alliance

Leslee was very easy to talk with, and listened to my complaints/requests for information. When she didn't know the answer, she put my on hold, and t...

Leslee was very easy to talk with, and listened to my complaints/requests for information. When she didn't know the answer, she put my on hold, and then apologized for the wait. She answered my questions politely. Good employee! Give her a raise!

Sonja

2026-02-04

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5

A minimal wait to get to Christian. He listened to my reason for the call and responded and handled the request quickly and efficiently. Thank you! SBGA - Small Business Growth Alliance

A minimal wait to get to Christian. He listened to my reason for the call and responded and handled the request quickly and efficiently. Thank you!...

A minimal wait to get to Christian. He listened to my reason for the call and responded and handled the request quickly and efficiently. Thank you!

Gail

2026-02-04

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4

Julie was exceptional in taking care of my problem and had it resolved that day! She was patient understanding when I had to put her on hold for an hour and a half and called me back in the proper time so that we can finish resolving the problem! More employees should be that conscientious in helpful in resolving problems swiftly. Thank you, Gail. SBGA - Small Business Growth Alliance

Julie was exceptional in taking care of my problem and had it resolved that day! She was patient understanding when I had to put her on hold for an ho...

Julie was exceptional in taking care of my problem and had it resolved that day! She was patient understanding when I had to put her on hold for an hour and a half and called me back in the proper time so that we can finish resolving the problem! More employees should be that conscientious in helpful in resolving problems swiftly. Thank you, Gail.