The support was very helpful. Michael was patient and worked through the problems we were having with our terminal. It was giving me a total for the day on the Daily Settlement, but was not itemized. This should hopefully be fixed now. I won't know for sure until we have a day with more than one credit card purchase.SBGA - Small Business Growth Alliance
The support was very helpful. Michael was patient and worked through the problems we were having with our terminal. It was giving me a total for the...
The support was very helpful. Michael was patient and worked through the problems we were having with our terminal. It was giving me a total for the day on the Daily Settlement, but was not itemized. This should hopefully be fixed now. I won't know for sure until we have a day with more than one credit card purchase.
Mark M was fantastic in helping me understand some of the dynamics of my account, and I believe he applied exemplary customer service. My concerns were addressed, and my position now is much better than when I first called - well done!!SBGA - Small Business Growth Alliance
Mark M was fantastic in helping me understand some of the dynamics of my account, and I believe he applied exemplary customer service. My concerns we...
Mark M was fantastic in helping me understand some of the dynamics of my account, and I believe he applied exemplary customer service. My concerns were addressed, and my position now is much better than when I first called - well done!!
Setup went very well. The setup people were very helpful. I was told to make a telephone welcome call. That was not good. I was put on hold for about 20 minutes. The girl I talked to didn't seem to know what I was calling for.SBGA - Small Business Growth Alliance
Setup went very well. The setup people were very helpful. I was told to make a telephone welcome call. That was not good. I was put on hold for ab...
Setup went very well. The setup people were very helpful. I was told to make a telephone welcome call. That was not good. I was put on hold for about 20 minutes. The girl I talked to didn't seem to know what I was calling for.