I was very pleased with with installment and activation of our credit card terminal. John was knowledgeable, responsive and efficient. I feel good about the start of the relationship with SBGA.SBGA - Small Business Growth Alliance
I was very pleased with with installment and activation of our credit card terminal. John was knowledgeable, responsive and efficient. I feel good a...
I was very pleased with with installment and activation of our credit card terminal. John was knowledgeable, responsive and efficient. I feel good about the start of the relationship with SBGA.
Customer service is great! Have been with Merchant for several years now, and have never experienced any problems.SBGA - Small Business Growth Alliance
Customer service is great! Have been with Merchant for several years now, and have never experienced any problems....
Customer service is great! Have been with Merchant for several years now, and have never experienced any problems.
I just wanted to send out kudos regarding installation support for our Verifone vx520 & vx805 that I received from Deployment Specialist, Joshua Duarte. Although the installation didn't go easily as I had planned, Josh showed very methodical patience and professionalism throughout the process that lasted nearly two hours. No fault to Josh himself, but I later discovered the issue had originated our end and I was able to apply a simple fix. Strangely though, the issue at hand had no bearing whatsoever on an additional Verifone vx system that's currently running on our network?
Regardless, Josh's phone support was truly appreciated, especially considering the amount of time and extra third-party support he provided us. It was a pleasure working with him.SBGA - Small Business Growth Alliance
I just wanted to send out kudos regarding installation support for our Verifone vx520 & vx805 that I received from Deployment Specialist, Joshua Duart...
I just wanted to send out kudos regarding installation support for our Verifone vx520 & vx805 that I received from Deployment Specialist, Joshua Duarte. Although the installation didn't go easily as I had planned, Josh showed very methodical patience and professionalism throughout the process that lasted nearly two hours. No fault to Josh himself, but I later discovered the issue had originated our end and I was able to apply a simple fix. Strangely though, the issue at hand had no bearing whatsoever on an additional Verifone vx system that's currently running on our network?
Regardless, Josh's phone support was truly appreciated, especially considering the amount of time and extra third-party support he provided us. It was a pleasure working with him.
After receiving the box of components, I was a bit anxious about the set-up for the Clover unit. The video posted on the link was excellent and enabled me and my office manager to have the unit almost completely installed before we spoke to the technician to test the process. We also had a few questions about processing transactions and were able to do several "test" transactions as part of the set-up process. We were done in less than an hour. I am very pleased.SBGA - Small Business Growth Alliance
After receiving the box of components, I was a bit anxious about the set-up for the Clover unit. The video posted on the link was excellent and enabl...
After receiving the box of components, I was a bit anxious about the set-up for the Clover unit. The video posted on the link was excellent and enabled me and my office manager to have the unit almost completely installed before we spoke to the technician to test the process. We also had a few questions about processing transactions and were able to do several "test" transactions as part of the set-up process. We were done in less than an hour. I am very pleased.