cynthia

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5
Verified & Credible
great job!! SBGA - Small Business Growth Alliance

great job!!...

Brenda

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5
Verified & Credible
SBGA is so easy to work with, I called with a problem and it was rectified immediately. I have had a couple of merchant accounts before SBGA that was not fun to work with. I have never had this problem with SBGA, they are wonderful!! SBGA - Small Business Growth Alliance

SBGA is so easy to work with, I called with a problem and it was rectified immediately. I have had a couple of merchant accounts before SBGA that was...

Kristi

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5
Verified & Credible
Kat was SO HELPFUL! We are new clients with SBGA and I had already called once before with questions. Kat remembered my name and was so patient, polite and professional. She took care of my request quickly and did not transfer me to someone else. She placed me on a brief hold and contacted the other department for me. So far I am beyond happy with our decision to work with SBGA! SBGA - Small Business Growth Alliance

Kat was SO HELPFUL! We are new clients with SBGA and I had already called once before with questions. Kat remembered my name and was so patient, polit...

DeeDee

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5
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Cassandra was a huge help and wonderful customer service representative. She made sure I understood everything, emailed additional information to me, and went out of her way to make sure I had all the information I needed! SBGA - Small Business Growth Alliance

Cassandra was a huge help and wonderful customer service representative. She made sure I understood everything, emailed additional information to me,...

Annmarie

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5
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The customer service rep was extremely helpful walking me through what needed to be done SBGA - Small Business Growth Alliance

The customer service rep was extremely helpful walking me through what needed to be done...

Diana

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My experience yesterday was positive, as the customer service representatives focused on the questions that I had. However, SBGA in general has issues. We would prefer to be given the option as whether to adopt the Tier 1 Encryption, and furthermore, were not notified ahead of time of this new charge. SBGA - Small Business Growth Alliance

My experience yesterday was positive, as the customer service representatives focused on the questions that I had. However, SBGA in general has issue...

Susan

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Very helpful, considerate, and efficient. SBGA - Small Business Growth Alliance

Very helpful, considerate, and efficient....

Jackie

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Representative was excellent but the wait time far too long on hold for assistance. SBGA - Small Business Growth Alliance

Representative was excellent but the wait time far too long on hold for assistance....

Twila

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Shawnee was extremely helpful and took care of my problem. However, the "wait time"on the phone is too long SBGA - Small Business Growth Alliance

Shawnee was extremely helpful and took care of my problem. However, the "wait time"on the phone is too long...

Valorie

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5
Verified & Credible
I was happy with how polite and helpful my customer service representative was and receptive to my situation and immediately came up with a resolution to my problem. SBGA - Small Business Growth Alliance

I was happy with how polite and helpful my customer service representative was and receptive to my situation and immediately came up with a resolution...

Company Profile

A five so far. The several ladies we've spoken to all spoke understandable English, were h..