Diana

2017-11-10

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4

A special thanks to TiffinyT for helping me fix an on going problem. It was greatly appreciated. SBGA - Small Business Growth Alliance

A special thanks to TiffinyT for helping me fix an on going problem. It was greatly appreciated....

A special thanks to TiffinyT for helping me fix an on going problem. It was greatly appreciated.

Kelsey

2017-11-09

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2

We called in for a replacement key pad, receive the replacement, called the number and followed the options on the paper that came in the box with the replacement keypad 8-10 times and never got a hold of anyone. Finally, I called a different Tech number I had from the past and got a hold of Winona who was very helpful and nice but she informed me that the replacement we received was not updated and that we would need ANOTHER replacement to replace our replacement. After being transferred and being on hold for FIFTY MINUTES, we finally got the terminal working and are waiting on our second replacement key pad. SBGA - Small Business Growth Alliance

We called in for a replacement key pad, receive the replacement, called the number and followed the options on the paper that came in the box with the...

We called in for a replacement key pad, receive the replacement, called the number and followed the options on the paper that came in the box with the replacement keypad 8-10 times and never got a hold of anyone. Finally, I called a different Tech number I had from the past and got a hold of Winona who was very helpful and nice but she informed me that the replacement we received was not updated and that we would need ANOTHER replacement to replace our replacement. After being transferred and being on hold for FIFTY MINUTES, we finally got the terminal working and are waiting on our second replacement key pad.

KATHI

2017-11-09

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5

Thank you so much Carter for clearing up my confusion and helping me the certificate. I appreciate it! I am having a better day now because of you! Kathi SBGA - Small Business Growth Alliance

Thank you so much Carter for clearing up my confusion and helping me the certificate. I appreciate it! I am having a better day now because of you! Ka...

Thank you so much Carter for clearing up my confusion and helping me the certificate. I appreciate it! I am having a better day now because of you! Kathi

Ana

2017-11-08

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3

This company was good up until now. I don't appreciate an application being implemented and us forced to pay for it even though we don't use the service. That's terrible! SBGA - Small Business Growth Alliance

This company was good up until now. I don't appreciate an application being implemented and us forced to pay for it even though we don't use the servi...

This company was good up until now. I don't appreciate an application being implemented and us forced to pay for it even though we don't use the service. That's terrible!

Patty

2017-11-08

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5

Pleasure to work with Shawny! SBGA - Small Business Growth Alliance

Pleasure to work with Shawny!...

Pleasure to work with Shawny!

Scott

2017-11-08

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4

Originally spoke with Tech Support who although pleasant was not able to assist with the situation. Directed me to call back and speak with Customer Service where Shawnee was extremely helpful and able to settle the issue in very short fashion. SBGA - Small Business Growth Alliance

Originally spoke with Tech Support who although pleasant was not able to assist with the situation. Directed me to call back and speak with Customer S...

Originally spoke with Tech Support who although pleasant was not able to assist with the situation. Directed me to call back and speak with Customer Service where Shawnee was extremely helpful and able to settle the issue in very short fashion.