After several failed call attempts during several days with Clover tech support @ 844-864-5449, where my calls were disconnected after holding for 30, 40, 50 minutes. I finally got Katia to help me. She initially tried to connect with the tech support, and conferencing me in, but to her surprise she also got disconnected the same way they treated me. Finally Katia called me on my cell, went back and learned herself how to solve using modifiers for menu items and adding modifier groups in our menu. Big time saver she was today.
I seriously thought of leaving Clover and start with a company that is better with human interactions.
Thanks Katia.SBGA - Small Business Growth Alliance
After several failed call attempts during several days with Clover tech support @ 844-864-5449, where my calls were disconnected after holding for 30,...
After several failed call attempts during several days with Clover tech support @ 844-864-5449, where my calls were disconnected after holding for 30, 40, 50 minutes. I finally got Katia to help me. She initially tried to connect with the tech support, and conferencing me in, but to her surprise she also got disconnected the same way they treated me. Finally Katia called me on my cell, went back and learned herself how to solve using modifiers for menu items and adding modifier groups in our menu. Big time saver she was today.
I seriously thought of leaving Clover and start with a company that is better with human interactions.
Thanks Katia.
I call David Holmes with a problem with my clover machine. Unfortunately he was with a customer and said he would call me later. I texted him a message explaining that the clover had no point of sale app; therefore, I could not tonoup any sales. Within 5 minutes Debbie called me and walked through a reboot. It fixed the problem. Both David & Debbie made what would have been a horrible Monday a breeze. They are areal asset to SBGA. I am very thankful that David Holmes walked into my office about 6 years ago and sold me on this company. ThankYou, Victoria (Last name removed to protect privacy)SBGA - Small Business Growth Alliance
I call David Holmes with a problem with my clover machine. Unfortunately he was with a customer and said he would call me later. I texted him a messag...
I call David Holmes with a problem with my clover machine. Unfortunately he was with a customer and said he would call me later. I texted him a message explaining that the clover had no point of sale app; therefore, I could not tonoup any sales. Within 5 minutes Debbie called me and walked through a reboot. It fixed the problem. Both David & Debbie made what would have been a horrible Monday a breeze. They are areal asset to SBGA. I am very thankful that David Holmes walked into my office about 6 years ago and sold me on this company. ThankYou, Victoria (Last name removed to protect privacy)
Closure was smooth. Hoping it is a quick transaction since the office has not been used in over a year.
Thank you.SBGA - Small Business Growth Alliance
Closure was smooth. Hoping it is a quick transaction since the office has not been used in over a year.
Thank you....
Closure was smooth. Hoping it is a quick transaction since the office has not been used in over a year.
Thank you.
I called to question a charge which was refunded to me quickly. Kat and Shawni were great, professional, and prompt - THANK YOU!SBGA - Small Business Growth Alliance
I called to question a charge which was refunded to me quickly. Kat and Shawni were great, professional, and prompt - THANK YOU!...
I called to question a charge which was refunded to me quickly. Kat and Shawni were great, professional, and prompt - THANK YOU!
Debbie promptly responded to my email with a personal phone call and an email with the information I had requested.SBGA - Small Business Growth Alliance
Debbie promptly responded to my email with a personal phone call and an email with the information I had requested....
Debbie promptly responded to my email with a personal phone call and an email with the information I had requested.
