Frank

2025-11-17

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5

I would like to thank YASNILE D for the fantastic job she did for me. I have been to three other numbers to try and get my problem settled, but no one took the time to listen. when I reached YASNILE D, she listened and understood what my problem was and worked to resolve it. Thank you, Frank P. SBGA - Small Business Growth Alliance

I would like to thank YASNILE D for the fantastic job she did for me. I have been to three other numbers to try and get my problem settled, but no one...

I would like to thank YASNILE D for the fantastic job she did for me. I have been to three other numbers to try and get my problem settled, but no one took the time to listen. when I reached YASNILE D, she listened and understood what my problem was and worked to resolve it. Thank you, Frank P.

Roger

2025-11-14

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5

I contacted you with a difficult problem having to do with another credit card processor. I spoke at length with Christian M. who gave me important information that help me resolve our problem and which lead to Art encounter giving your company more of our processing business. Christian was easy to work with and his knowledge of the circumstances of our problem was critical to the solution. Thank you for your professional assistance. Rod (Last name removed to protect privacy) CEO SBGA - Small Business Growth Alliance

I contacted you with a difficult problem having to do with another credit card processor. I spoke at length with Christian M. who gave me important i...

I contacted you with a difficult problem having to do with another credit card processor. I spoke at length with Christian M. who gave me important information that help me resolve our problem and which lead to Art encounter giving your company more of our processing business. Christian was easy to work with and his knowledge of the circumstances of our problem was critical to the solution. Thank you for your professional assistance. Rod (Last name removed to protect privacy) CEO

William

2025-11-13

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5

Christian was extremely helpful, patient, and informative. Definitely 5 star material. SBGA - Small Business Growth Alliance

Christian was extremely helpful, patient, and informative. Definitely 5 star material....

Christian was extremely helpful, patient, and informative. Definitely 5 star material.

Cara

2025-11-13

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5

Paige M. Answered all of my questions and explained the information so that I could easily understand. She was very patient with all my extra questions. Thanks! SBGA - Small Business Growth Alliance

Paige M. Answered all of my questions and explained the information so that I could easily understand. She was very patient with all my extra question...

Paige M. Answered all of my questions and explained the information so that I could easily understand. She was very patient with all my extra questions. Thanks!

Marylin

2025-11-13

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5

Joseph was very helpful with a fraudulent charge. He resolved the issue professionally and efficiently. SBGA - Small Business Growth Alliance

Joseph was very helpful with a fraudulent charge. He resolved the issue professionally and efficiently....

Joseph was very helpful with a fraudulent charge. He resolved the issue professionally and efficiently.

Barb

2025-11-11

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5

Was having problems with a clients credit card statements. Called into customer service. Paige M. was very helpful. She had to send me resets for several accounts. Walked me through what I needed to do. Waited to make sure I could do wait I needed to do. Also waited while I wrote the instructions down. Answered my questions about fees. Even found out that the client was out of compliance so sent the necessary documents so we can get them back into compliance and save the fees. It was a very positive customer service interaction. One that doesn't happen all the time now days. SBGA - Small Business Growth Alliance

Was having problems with a clients credit card statements. Called into customer service. Paige M. was very helpful. She had to send me resets for s...

Was having problems with a clients credit card statements. Called into customer service. Paige M. was very helpful. She had to send me resets for several accounts. Walked me through what I needed to do. Waited to make sure I could do wait I needed to do. Also waited while I wrote the instructions down. Answered my questions about fees. Even found out that the client was out of compliance so sent the necessary documents so we can get them back into compliance and save the fees. It was a very positive customer service interaction. One that doesn't happen all the time now days.

Robin

2025-11-11

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5

Great customer service. Right to the point and resolved quickly SBGA - Small Business Growth Alliance

Great customer service. Right to the point and resolved quickly...

Great customer service. Right to the point and resolved quickly

Rick

2025-11-10

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5

Very helpful and professional. Answered all my questions quickly and accurately. SBGA - Small Business Growth Alliance

Very helpful and professional. Answered all my questions quickly and accurately....

Very helpful and professional. Answered all my questions quickly and accurately.

Stacia

2025-11-06

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5

Joseph was so helpful, and extremely polite, and patient. I really appreciated his help in resolving my problems. SBGA - Small Business Growth Alliance

Joseph was so helpful, and extremely polite, and patient. I really appreciated his help in resolving my problems....

Joseph was so helpful, and extremely polite, and patient. I really appreciated his help in resolving my problems.

REGINA

2025-11-05

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5

Paige M. was great to work with. clear and concise with the details I need to update our information. She was easy to talk with and understand. SBGA - Small Business Growth Alliance

Paige M. was great to work with. clear and concise with the details I need to update our information. She was easy to talk with and understand....

Paige M. was great to work with. clear and concise with the details I need to update our information. She was easy to talk with and understand.